INSXXXX. must have written policies and procedures for receiving, tracking, reviewing, and reporting and resolving of beneficiaries complaints. The procedures must be reviewed and approved in writing by THE ADMINISTRATION. Any changes or modifications to the procedures must be submitted to THE ADMINISTRATION for approval thirty (30) days prior to the effective date of the amendment.
Appears in 2 contracts
Samples: Health Insurance Contract (Triple-S Management Corp), Health Insurance Contract (Triple-S Management Corp)
INSXXXX. must have written policies and procedures for receiving, tracking, reviewing, and reporting and resolving of beneficiaries Beneficiaries complaints. The procedures must be reviewed and approved in writing by THE ADMINISTRATION. Any changes or modifications to the procedures must be submitted to THE ADMINISTRATION for approval thirty (30) days prior to the effective date of the amendment.
Appears in 1 contract
Samples: Terms And (Triple-S Management Corp)
INSXXXX. must have written policies and procedures for receiving, tracking, reviewing, and reporting and resolving of beneficiaries Beneficiaries complaints. The procedures procedures, must be reviewed and approved in writing by THE ADMINISTRATION. Any changes or modifications to the procedures must be submitted to THE ADMINISTRATION for approval thirty (30) days prior to the effective date of the amendment.
Appears in 1 contract