Grievance and Appeal Procedures. The INSURER, its agents, any contractor or sub-contractor party under this contract shall not engage in cold call marketing that is, unsolicited personal contact with potential enrollees for the purpose of influencing them to enroll with any of its contractors. Also telephone, door-to-door or telemarketing for the same purposes is hereby prohibited.
Grievance and Appeal Procedures. A. In the event of a member grievance, the Contractor shall attempt to resolve the complaint informally and instruct the member to contact the OHCA’s Legal Division if the member wishes to file a written grievance.
B. In the event of a formal appeal, the Contractor shall be available to the OHCA and shall cooperate with the OHCA as needed to assist in the resolution of such grievance or appeal of an adverse action.
C. The Contractor shall conform with and adhere to all the OHCA procedures regarding grievances and appeals.
Grievance and Appeal Procedures. The Contractor shall establish and maintain a procedure for the receipt and prompt internal resolution of all grievances and appeals in accordance with S.C. Code Xxx. §00-00-000 (Supp. 2002) as amended and 42 C.F.R. Section 438.400, et seq. The Contractor's grievance and appeals procedures and any changes thereto must be approved in writing by SCDHHS prior to their implementation and must include at a minimum the requirements set forth herein. The Contractor shall refer all Medicaid MHN program members who are dissatisfied with the Contractor or its subcontractor in any respect to the Contractor's designee authorized to require corrective action. In all cases, where the member has a grievance about treatment by the Contractor, or its subcontractor, the member must exhaust the Contractor's internal grievance/appeal procedures prior to accessing the State’s Fair Hearing process. If the member is grieving a disenrollment issue, the Contractor’s grievance process must be completed in time to permit the disenrollment, if approved, to be effective in accordance with the timeframe specified in 42CFR 438.56(e)(1). If as a result of the grievance process the Contractor approves the disenrollment, the State shall not be required to make a determination.
Grievance and Appeal Procedures. The following arrangements have been made with regard to grievance and appeals: [insert from proposal template]
2.1 Examination of the thesis will take place as follows: [Insert from proposal template] In case of diverse recommendations from examiners, the following procedure will be followed: [Insert from proposal template]
2.2 Arrangements for graduation will be as follows: [Insert from proposal template]
Grievance and Appeal Procedures. State [State Contract Article VII.F5] 27
Grievance and Appeal Procedures. 24.1.1 The purpose of this procedure is to secure, in an atmosphere of courtesy and cooperation and at the lowest possible administrative level, an equitable solution to the problems which may arise. A grievance, as well as any subsequent appeal, should first be discussed with the aggrieved person’s immediate supervisor with the objective of resolving the matter informally.
24.1.2 Grievances are formal complaints of employees concerning an alleged violation of a specific provision(s) of the agreement, or actions taken by management which result in a loss of pay or seniority, or in written reprimand. An appeal is a request for reversal of a decision made by a supervisor regarding a grievance. Members may appeal a denial of a grievance to the Deputy Chief of Human Resources, as outlined in Sec. 23.2.2 Other complaints firefighters have about working conditions, rules and regulations, promotions and transfers must be made through the chain of command.
24.1.3 Since it is important that grievances be resolved as rapidly as possible, time limits given shall be considered as maximum and every effort shall be made to expedite the process. In the event the last day of a time limit falls on a weekend or legal holiday as defined herein, the time limit shall include the next working day as well.
24.1.4 Refusal to appear and participate in a grievance or subsequent appeal proceeding at any formal stage in a proceeding shall result in forfeiture of the member’s right to grieve or later appeal. As a condition of employment, employees are required to appear as witnesses in any grievance or appeal hearings when requested by the aggrieved employee or by members of the City administrative staff.
24.1.5 Before taking action, which could result in loss of pay or seniority, the Fire Chief or designee may call for an informal review of the circumstances surrounding the proposed action. A firefighter who is aggrieved by such action may grieve the decision within ten
Grievance and Appeal Procedures. 1. In accordance with ATTACHMENT V, Minimum Guidelines for Recipient Grievance Procedures, the recipient will assure through contractual provisions that subrecipients have procedures for handling complaints from Medicaid Waiver clients persons who complain service has been denied, terminated or reduced.
1. Recipients and subrecipients will establish complaint procedures for older consumers who are dissatisfied with or denied services. These procedures must include notice of the right to complain and to have their complaint reviewed.
Grievance and Appeal Procedures. The College and the Union recognize the importance of orderly and peaceful labor relations for the mutual interest and benefit of the College, Employees, and the Union. The College and the Union further recognize the mutual benefits of just and expeditious resolution of disputes which may arise as to proper interpretation and implementation of this CBA and accordingly, have included herein grievance and appeal procedures for the effective process and resolution of such disputes.
Grievance and Appeal Procedures. The Contractor shall establish and maintain a review process for the receipt and prompt internal resolution of all member grievances and appeals in accordance with S.C. Code Xxx. §00-00-000 (Supp. 2002, as amended). The Contractor's grievance and appeals procedures and any changes thereto must be approved in writing by SCDHHS prior to their implementation and must include, at a minimum, the requirements set forth herein. The Contractor shall refer all members who are dissatisfied in any respect with the Contractor or its subcontractors to the Contractor's designee authorized to require corrective action. In all cases, where the member has a grievance about treatment by the Contractor, or its subcontractors, the member must exhaust the Contractor's internal grievance/appeal procedures prior to accessing the State’s Fair Hearing process.
Grievance and Appeal Procedures. In accordance with ATTACHMENT V, The recipient will ensure through agreement provisions that sub-recipients and vendors follow the Minimum Guidelines for Recipient Grievance Procedures, ATTACHMENT V, for handling complaints from persons who complain service has been denied, terminated or reduced Medicaid Waiver Clients. [not new language-moved from IV. C.] Recipients and subrecipients will establish complaint procedures for older consumers who are dissatisfied with or denied services. These procedures must include notice of the right to complain and to have their complaint reviewed. [not new language-moved from IV. C.]
