Interface Problem. If the Buyer experiences any technical problem in the operation of an Aircraft or its systems due to a malfunction, the cause of which, after due and reasonable investigation, is not readily identifiable by the Buyer, but which the Buyer reasonably believes to be attributable to the design characteristics of one or more components of the Aircraft (an “Interface Problem”), the Seller shall, if so requested by the Buyer, and without additional charge to the Buyer except for reasonable cost of transportation of the Seller’s personnel free of charge on the Buyer’s route system (on confirmed business class), to the Buyer’s facilities, promptly conduct or have conducted an investigation and analysis of such problem to determine, if possible, the cause or causes of the problem and to recommend such corrective action as may be feasible. The Buyer shall furnish to the Seller all data and information in the Buyer’s possession relevant to the Interface Problem, and shall cooperate with the Seller in the conduct of the Seller’s investigations and such tests as may be reasonably required. At the conclusion of such investigation the Seller shall promptly advise the Buyer in writing of the Seller’s opinion as to the cause or causes of the Interface Problem and the Seller’s recommendations as to corrective action.
Appears in 2 contracts
Samples: Purchase Agreement (Avianca Holdings S.A.), Purchase Agreement (Avianca Holdings S.A.)
Interface Problem. If the any Buyer experiences any technical problem in the operation of an Aircraft or its systems due to a malfunctionsystems, the cause of which, after due and reasonable investigation, is not readily identifiable by the such Buyer, but which the such Buyer reasonably believes to be attributable to the design characteristics of one or more components of the Aircraft and/or its systems (an “Interface Problem”"INTERFACE PROBLEM"), the Seller shallwill, if so requested by the such Buyer, and without additional charge to the Buyer except for reasonable cost of transportation of the Seller’s personnel free of charge on the any Buyer’s route system (on confirmed business class), to the Buyer’s facilities, promptly conduct or have conducted an investigation and analysis of such problem to determine, if possible, the cause or causes of the problem and to recommend such corrective action as may be feasible, provided, however, that if the Seller determines, after such investigation, that the Interface Problem was due to or caused by any act or omission of any Buyer in its performance of its obligations hereunder, the Buyers will, jointly and severally, pay to the Seller all reasonable costs and expenses incurred by the Seller during such investigation. The Buyer shall Buyers will furnish to the Seller all data and information in the Buyer’s possession of any of them relevant to the Interface Problem, Problem and shall will reasonably cooperate with the Seller in the conduct of the Seller’s 's investigations and such tests as may be reasonably required. At the conclusion of such investigation the Seller shall will promptly advise the Buyer Buyers in writing of the Seller’s 's opinion as to the cause or causes of the Interface Problem and the Seller’s 's recommendations as to corrective action.
Appears in 2 contracts
Samples: Airbus A350 Purchase Agreement (Us Airways Group Inc), Purchase Agreement (Us Airways Group Inc)
Interface Problem. If the Buyer experiences any technical problem in the operation of an Aircraft or its systems due to a malfunctionmalfunction ***, the cause of which, after due and reasonable investigation, is not readily identifiable by the Buyer, but which the Buyer reasonably believes to be attributable to the design characteristics of one or more components of the Aircraft (an “"Interface Problem”"), the Seller shallwill, if so requested by the Buyer, and without additional charge to the Buyer Buyer, except for reasonable cost of transportation of the Seller’s 's personnel free of charge on the Buyer’s route system (on confirmed business class), to the Buyer’s 's facilities, promptly conduct or have conducted an investigation and analysis of such problem to determine, if possible, the cause or causes of the problem and to recommend such corrective action as may be feasible, provided, however, that if the Seller determines, after such due and reasonable investigation, that the Interface Problem was due to or caused by any default by the Buyer in performance of its obligations hereunder, the Buyer will pay to the Seller all reasonable costs and expenses incurred by the Seller during such investigation. The Buyer shall will furnish to the Seller all data and information in the Buyer’s 's possession relevant to the Interface Problem, Problem and shall will cooperate with the Seller in the conduct of the Seller’s 's investigations and such tests as may be reasonably required. At the conclusion of such investigation the Seller shall will promptly advise the Buyer in writing of the Seller’s 's opinion as to the cause or causes of the Interface Problem and the Seller’s 's recommendations as to corrective action.
Appears in 2 contracts
Samples: Purchase Agreement (Northwest Airlines Corp), Purchase Agreement (Northwest Airlines Corp)
Interface Problem. If the Buyer experiences any technical problem in the operation of an Aircraft or its systems due to a malfunction, the cause of which, after due and reasonable investigation, is not readily identifiable by the Buyer, but which the Buyer reasonably believes to be attributable to the design characteristics of one (1) or more components of the Aircraft (an “"Interface Problem”"), the Seller shallwill, if so requested by the Buyer, and without additional charge to the Buyer Buyer, except for reasonable cost of transportation of the Seller’s 's personnel free of charge on the Buyer’s route system (on confirmed business class), to the Buyer’s 's facilities, promptly conduct or have conducted an investigation and analysis of such problem to determine, if possible, the cause or causes of the problem and to recommend such corrective 49 action as may be feasible, provided, however, that if the Seller determines, after such due and reasonable investigation, that the Interface Problem was due to, or caused by, any act or omission of the Buyer in its performance of its obligations hereunder, the Buyer will pay to the Seller all reasonable costs and expenses incurred by the Seller during such investigation. The Buyer shall will furnish to the Seller all data and information in the Buyer’s 's possession relevant to the Interface Problem, Problem and shall will cooperate with the Seller in the conduct of the Seller’s 's investigations and such tests as may be reasonably required. At the conclusion of such investigation investigation, the Seller shall will promptly advise the Buyer in writing of the Seller’s 's opinion as to the cause or causes of the Interface Problem and the Seller’s 's recommendations as to corrective action.
Appears in 1 contract
Samples: Purchase Agreement (Fedex Corp)
Interface Problem. If the Buyer experiences any technical problem in the operation of an Aircraft or its systems due to a malfunction, the cause of which, after due and reasonable investigation, is not readily identifiable by the Buyer, but which the Buyer reasonably believes to be attributable to the design characteristics of one or more components of the Aircraft (an “"Interface Problem”"), the Seller shallwill, if so requested by the Buyer, and without additional charge to the Buyer Buyer, except for reasonable cost of transportation of the Seller’s 's personnel free of charge on the Buyer’s route system (on confirmed business class), to the Buyer’s 's facilities, promptly conduct or have conducted an investigation and analysis of such problem to determine, if possible, the cause or causes of the problem and to recommend such corrective action as may be feasible, provided, however, that if it is determined, after such due and reasonable investigation, that the Interface Problem was due to or caused by any act or omission of the Buyer in its performance of its obligations hereunder, the Buyer will pay to the Seller *. The Buyer shall will furnish to the Seller all data and information in the Buyer’s 's possession relevant to the Interface Problem, Problem and shall will cooperate with the Seller in the conduct of the Seller’s 's investigations and such tests as may be reasonably required. At the conclusion of such investigation the Seller shall will promptly advise the Buyer in writing of the Seller’s 's opinion as to the cause or causes of the Interface Problem and the Seller’s 's recommendations as to corrective action.
Appears in 1 contract
Interface Problem. If the Buyer experiences any technical problem in the operation of an Aircraft or its systems due to a malfunction, the cause of which, after due and reasonable investigation, is not readily identifiable by the Buyer, but which the Buyer reasonably believes to be attributable to the design characteristics of one or more components of the Aircraft (an “Interface Problem”), the Seller shallwill, if so requested by the Buyer, and without additional charge to the Buyer Buyer, except for reasonable cost of [CONFIDENTIAL MATERIAL OMITTED AND FILED SEPARATELY WITH THE SEC PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] transportation of the Seller’s or its designee’s personnel free of charge on the Buyer’s route system (on confirmed business class), to the Buyer’s facilities, promptly conduct or have conducted an investigation and analysis of such problem to determine, if possible, the cause or causes of the problem and to recommend such corrective action as may be feasible. The Buyer shall will furnish to the Seller all data and information in the Buyer’s possession relevant to the Interface Problem, Problem and shall will cooperate with the Seller in the conduct of the Seller’s investigations and such tests as may be reasonably required. At the conclusion of such investigation the Seller shall will promptly advise the Buyer in writing of the Seller’s opinion as to the cause or causes of the Interface Problem and the Seller’s recommendations as to corrective action.
Appears in 1 contract
Samples: Warranties and Service Life Policy (United Air Lines Inc)
Interface Problem. If the Buyer experiences any technical problem in the operation of an Aircraft or its systems due to a malfunctionsystems, the cause of which, after due and reasonable investigation, is not readily identifiable by the Buyer, but which the Buyer reasonably believes to be attributable to the design characteristics of one or more components of the Aircraft and/or its systems (an “Interface Problem”), the Seller shallwill, if so requested by the Buyer, and without additional charge to the Buyer except for reasonable cost of transportation of the Seller’s personnel free of charge on the Buyer’s route system (on confirmed business class), to the Buyer’s facilities, promptly conduct or have conducted an investigation and analysis of such problem to determine, if possible, the cause or causes of the problem and to recommend such corrective action as may be feasible, provided, however, that if the Seller determines, after such investigation, that the Interface Problem was due to or caused by any act or omission of the Buyer in its performance of its obligations hereunder, the Buyer will pay to the Seller all reasonable costs and expenses incurred by the Seller during such investigation. The Buyer shall will furnish to the Seller all data and information in the Buyer’s possession relevant to the Interface Problem, Problem in its possession and shall will reasonably cooperate with the Seller in the conduct of the Seller’s investigations and such tests as may be reasonably required. At the conclusion of such investigation the Seller shall will promptly advise the Buyer in writing of the Seller’s opinion as to the cause or causes of the Interface Problem and the Seller’s recommendations as to corrective action.
Appears in 1 contract
Samples: Airbus A350 XWB Purchase Agreement (Us Airways Inc)
Interface Problem. If the Buyer experiences any technical problem in the operation of an Aircraft or its systems due to a malfunction, the cause of which, after due and reasonable investigation, is not readily identifiable by the Buyer, but which the Buyer reasonably believes to be attributable to the design characteristics of one or more components of the Aircraft (an “"Interface Problem”"), the Seller shallwill, if so requested by the Buyer, and without additional charge to the Buyer except for reasonable cost of transportation of the Seller’s personnel free of charge on the Buyer’s route system (on confirmed business class), to the Buyer’s facilities, promptly conduct or have conducted an investigation and analysis of such problem to determine, if possible, the cause or causes of the problem and to recommend such corrective action as may be feasible, provided, however, that if the Seller reasonably determines, after such due and reasonable investigation, that the Interface Problem was due to or caused by any act or omission of the Buyer in performance of its obligations hereunder, the Buyer will pay to the Seller all reasonable costs and expenses incurred by the Seller during such investigation. The Buyer shall will furnish to the Seller all data and information in the Buyer’s 's possession relevant to the Interface Problem, Problem and shall will cooperate with the Seller in the conduct of the Seller’s 's investigations and such tests as may be reasonably required. At the conclusion of such investigation the Seller shall will promptly advise the Buyer in writing of the Seller’s 's opinion as to the cause or causes of the Interface Problem and the Seller’s 's recommendations as to corrective action.
Appears in 1 contract
Interface Problem. If the Buyer experiences any technical problem in the operation of an Aircraft or its systems due to a malfunctionmalfunction (including any unexplainable occurrence), the cause of which, after due and reasonable investigation, is not readily identifiable by the Buyer, but which the CT1707017 PA A321 NEO EXECUTION [***] Confidential portion omitted and filed separately with the Commission Pursuant to a Request for Confidential Treatment. Buyer reasonably believes to be attributable to the design characteristics of one or more components of the Aircraft (an “Interface Problem”), the Seller shall, if so requested by the Buyer, and without additional charge to the Buyer Buyer, except for reasonable cost of transportation of the Seller’s personnel free of charge on the Buyer’s route system (on confirmed business class), to the Buyer’s facilities, promptly conduct or have conducted an investigation and analysis of such problem to determine, if possible, the cause or causes of the problem and to recommend such corrective action as may be feasible, provided, however, that if the Seller determines, after such due and reasonable investigation, that the Interface Problem was due to or caused by any default by the Buyer in performance of its obligations hereunder, the Buyer shall pay to the Seller all reasonable costs and expenses incurred by the Seller during such investigation. The Buyer shall furnish to the Seller all data and information in the Buyer’s possession relevant to the Interface Problem, Problem and shall cooperate with the Seller in the conduct of the Seller’s investigations and such tests as may be reasonably required. At the conclusion of such investigation the Seller shall promptly advise the Buyer in writing of the Seller’s opinion as to the cause or causes of the Interface Problem and the Seller’s recommendations as to corrective action.
Appears in 1 contract
Interface Problem. If the Buyer experiences any technical problem in the operation of an Aircraft or its systems due to a malfunction, the cause of which, after due and reasonable investigation, is not readily identifiable by the Buyer, but which the Buyer reasonably believes to be attributable to the design characteristics of one or more components of the Aircraft (an “"Interface Problem”"), the Seller shall, if so requested by the Buyer, and without additional charge to the Buyer except for reasonable cost of transportation of the Seller’s personnel free of charge on the Buyer’s route system (on confirmed business class), to the Buyer’s facilities, promptly conduct or have conducted an investigation and analysis of such problem to determine, if possible, the cause or causes of the problem and to recommend such corrective action as may be feasible, provided, however, that if the Seller determines, after such due and reasonable investigation, that the Interface Problem was due to or caused by any failure of the Buyer to operate the Aircraft in accordance with the applicable approved data, the Buyer shall pay to the Seller all reasonable costs and expenses incurred by the Seller during such investigation. The Buyer shall furnish to the Seller all data and information in the Buyer’s 's possession relevant to the Interface Problem, Problem and shall cooperate with the Seller in the conduct of the Seller’s 's investigations and such tests as may be reasonably required. At the conclusion of such investigation the Seller shall promptly advise the Buyer in writing of the Seller’s 's opinion as to the cause or causes of the Interface Problem and the Seller’s 's recommendations as to corrective action.
Appears in 1 contract