Interim Claims Processing. Upon completion of the tasks required to facilitate Onward’s processing of claims, Onward shall provide interim claims processing services as provided herein. Onward will submit claim information and retrieve claim remittance information on behalf of the Customer based on all data and documentation provided by the Customer in accordance with the terms set forth herein. Customer will provide the requested data and information to Onward in the format requested. Onward will then format the data collected from providers and delivered by Customer in the proper format to Onward for submission of the Medicaid claims. Onward will provide assistance to Customer in researching denials, updating claims, and resubmitting claims on behalf of the Customer. In the case of any audit by a government agency, Xxxxxx will assist Customer in compiling the records associated with the claims that are the subject of the audit which are stored in Onward’s SHARS software. Customer will be responsible for all audit-related data and documentation stored or maintained outside of Onward’s SHARS software.
