Common use of Internal Resolution Clause in Contracts

Internal Resolution. (a) In the event of a dispute, the parties will in the first instance endeavour to resolve the matter internally as follows: (i) The employee will refer the matter to their immediate supervisor for resolution, who may request that the employee provide written details of the matter, provided that where the dispute concerns alleged actions of the immediate supervisor, the employee may by-pass this step. (ii) If the matter cannot be resolved under clause 14.6(a)(i) above, it will be referred in writing to the relevant manager for resolution. (iii) If the matter cannot be resolved under clause 14.6(a)(ii) above, it will be referred in writing to the CEO for resolution. (iv) If the matter cannot be resolved under clause 14.6(a)(iii) above, it will be referred in writing to the Commissioner for resolution. (b) Where reasonably practicable, attempts to resolve the matter under each stage of the process referred to in clause 14.6(a) begin within 48 hours of, and be completed within five working days of the referral relating to that particular stage.

Appears in 2 contracts

Samples: Enterprise Agreement, Power and Water Enterprise Agreement

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Internal Resolution. (a) In the event of a dispute, the parties will in the first instance endeavour to resolve the matter internally as follows: (i) The employee will refer the matter to their immediate supervisor for resolution, who may request that the employee provide written details of the matter, provided that where the dispute concerns alleged actions of the immediate supervisor, the employee may by-pass bypass this step. (ii) If the matter cannot be resolved under clause 14.6(a)(i13.6(a)(i) above, it will be referred in writing to the relevant manager for resolution. (iii) If the matter cannot be resolved under clause 14.6(a)(ii13.6(a)(ii) above, it will be referred in writing to the CEO for resolution. (iv) If the matter cannot be resolved under clause 14.6(a)(iii13.6(a)(iii) above, it will be referred in writing to the Commissioner for resolution. (b) Where reasonably practicable, attempts to resolve the matter under each stage of the process referred to in clause 14.6(a13.6(a) will begin within 48 hours of, and be completed within five working days of the referral relating to that particular stage.

Appears in 2 contracts

Samples: Territory Generation Enterprise Agreement, Territory Generation Enterprise Agreement

Internal Resolution. (a) In the event of a dispute, the parties will in the first instance endeavour to resolve the matter internally as follows: (i) The employee employees will refer the matter to their immediate supervisor for resolution, who may request that the employee employees provide written details of the matter, provided that where the dispute concerns alleged actions of the immediate supervisor, the employee employees may by-pass bypass this step. (ii) If the matter cannot be resolved under clause 14.6(a)(i12.3(a)(i) above, it will be referred in writing to the relevant manager for resolution. (iii) If the matter cannot be resolved under clause 14.6(a)(ii12.3(a)(ii) above, it will be referred in writing to the CEO for resolution. (iv) If the matter cannot be resolved under clause 14.6(a)(iii12.3(a)(iii) above, it will be referred in writing to the Commissioner for resolution. (b) Where reasonably practicable, attempts to resolve the matter under each stage of the process referred to in clause 14.6(a12.3(a) will begin within 48 hours of, and be completed within five working days of the referral relating to that particular stage.

Appears in 2 contracts

Samples: Enterprise Agreement, Enterprise Agreement

Internal Resolution. (a) In the event of a dispute, the parties will in the first instance endeavour to resolve the matter internally as follows: (i) The employee will refer the matter to their immediate supervisor for resolution, who may request that the employee provide written details of the matter, provided that where the dispute concerns alleged actions of the immediate supervisor, the employee may by-pass this step. (ii) If the matter cannot be resolved under clause 14.6(a)(i13.6(a)(i) above, it will be referred in writing to the relevant manager for resolution. (iii) If the matter cannot be resolved under clause 14.6(a)(ii13.6(a)(ii) above, it will be referred in writing to the CEO for resolution. (iv) If the matter cannot be resolved under clause 14.6(a)(iii13.6(a)(iii) above, it will be referred in writing to the Commissioner for resolution. (b) Where reasonably practicable, attempts to resolve the matter under each stage of the process referred to in clause 14.6(a13.6(a) will begin within 48 hours of, and be completed within five working days of of, the referral relating to that particular stage.

Appears in 2 contracts

Samples: Jacana Energy Enterprise Agreement, Jacana Energy Enterprise Agreement

Internal Resolution. (a) In the event of a dispute, the parties will in the first instance endeavour to resolve the matter internally as follows: (i) The the employee will refer the matter to their his or her immediate supervisor for resolution, who may request that the employee provide written details of the matter, provided that where the dispute concerns alleged actions of the immediate supervisor, the employee may by-by- pass this step.; (ii) If if the matter cannot be resolved under clause 14.6(a)(iparagraph (i) above, it will be referred in writing to the relevant manager for resolution.; (iii) If if the matter cannot be resolved under clause 14.6(a)(ii) aboveparagraph (ii)above, it will be referred in writing to the CEO for resolution.; (iv) If if the matter cannot be resolved under clause 14.6(a)(iiiparagraph (iii) above, it will be referred in writing to the Commissioner commissioner for resolution.; and (b) Where reasonably practicable, attempts to resolve the matter under each stage of the process referred to in clause 14.6(aparagraph (a) above will begin within 48 24 hours of, and be completed within five three working days of the referral relating to that particular stage. These time limits may be extended by agreement between the parties to the dispute.

Appears in 2 contracts

Samples: Enterprise Agreement, Enterprise Agreement

Internal Resolution. (a) In the event of a dispute, the parties will in the first instance endeavour to resolve the matter internally as follows: (i) The employee will refer the matter to their immediate supervisor for resolution, who may request that the employee provide written details of the matter, provided that where the dispute concerns alleged actions of the immediate supervisor, the employee may by-pass this step. (ii) If the matter cannot be resolved under clause 14.6(a)(i12.3(a)(i) above, it will be referred in writing to the relevant manager for resolution. (iii) If the matter cannot be resolved under clause 14.6(a)(ii12.3(a)(ii) above, it will be referred in writing to the relevant CEO for resolution. (iv) If the matter cannot be resolved under clause 14.6(a)(iii12.3(a)(iii) above, it will be referred in writing to the Commissioner for resolution. (b) Where reasonably practicable, attempts to resolve the matter under each stage of the process referred to in clause 14.6(a12.3(a) will begin within 48 hours of, and be completed within five working days of the referral relating to that particular stage.

Appears in 2 contracts

Samples: Enterprise Agreement, Enterprise Agreement

Internal Resolution. (a) In the event of a dispute, the parties Parties will in the first instance endeavour to resolve the matter internally as follows: (i) The employee Employee will refer the matter to their his or her immediate supervisor for resolution, who may request that the employee Employee provide written details of the matter, provided that where the dispute concerns alleged actions of the immediate supervisor, the employee Employee may by-pass this step. (ii) If the matter cannot be resolved under clause 14.6(a)(iparagraph (i) above, it will be referred in writing to the relevant manager for resolution. (iii) If the matter cannot be resolved under clause 14.6(a)(iiparagraph (ii) above, it will be referred in writing to the relevant CEO for resolution. (iv) If the matter cannot be resolved under clause 14.6(a)(iiiparagraph (iii) above, it will be referred in writing to the Commissioner for resolution. (b) Where reasonably practicable, attempts to resolve the matter under each stage of the process referred to in clause 14.6(aparagraph (a) will begin within 48 hours of, and be completed within five (5) working days of the referral relating to that particular stage.

Appears in 2 contracts

Samples: Correctional Officer (Ntps) 2014 2017 Enterprise Agreement, Enterprise Agreement

Internal Resolution. (a) In the event of a dispute, the parties will in the first instance endeavour to resolve the matter internally as follows: (i) The employee will refer the matter to their his or her immediate supervisor for resolution, who may request that the employee provide written details of the matter, provided that where the dispute concerns alleged actions of the immediate supervisor, the employee may by-pass this step. (ii) If the matter cannot be resolved under clause 14.6(a)(iparagraph (i) above, it will be referred in writing to the relevant manager for resolution. (iii) If the matter cannot be resolved under clause 14.6(a)(iiparagraph (ii) above, it will be referred in writing to the CEO for resolution. (iv) If the matter cannot be resolved under clause 14.6(a)(iiiparagraph (iii) above, it will be referred in writing to the Commissioner CPE for resolution. (b) Where reasonably practicable, attempts to resolve the matter under each stage of the process referred to in clause 14.6(aparagraph (a) will begin within 48 hours of, and be completed within five (5) working days of the referral relating to that particular stage.

Appears in 2 contracts

Samples: Enterprise Agreement, Enterprise Agreement

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Internal Resolution. (a) In the event of a dispute, the parties will in the first instance endeavour to resolve the matter internally as follows: (i) The employee will refer the matter to their his or her immediate supervisor for resolution, who may request that the employee provide written details of the matter, provided that where the dispute concerns alleged actions of the immediate supervisor, the employee may by-pass this step. (ii) If the matter cannot be resolved under clause 14.6(a)(iparagraph (i) above, it will be referred in writing to the relevant manager for resolution. (iii) If the matter cannot be resolved under clause 14.6(a)(iiparagraph (ii) above, it will be referred in writing to the relevant CEO for resolution. (iv) If the matter cannot be resolved under clause 14.6(a)(iiiparagraph (iii) above, it will be referred in writing to the Commissioner for resolution. (b) Where reasonably practicable, attempts to resolve the matter under each stage of the process referred to in clause 14.6(aparagraph (a) will begin within 48 hours of, and be completed within five (5) working days of the referral relating to that particular stage.

Appears in 1 contract

Samples: Enterprise Agreement

Internal Resolution. (a) In the event of a dispute, the parties will in the first instance endeavour to resolve the matter internally as follows: (i) The the employee will refer the matter to their his or her immediate supervisor for resolution, who may request that the employee provide written details of the matter, provided that where the dispute concerns alleged actions of the immediate supervisor, the employee may by-pass this step. (ii) If if the matter cannot be resolved under clause 14.6(a)(iparagraph (i) above, it will be referred in writing to the relevant manager for resolution. (iii) If if the matter cannot be resolved under clause 14.6(a)(iiparagraph (ii) above, it will be referred in writing to the CEO for resolution. (iv) If if the matter cannot be resolved under clause 14.6(a)(iiiparagraph (iii) above, it will be referred in writing to the Commissioner CPE for resolution. (b) Where reasonably practicable, attempts to resolve the matter under each stage of the process referred to in clause 14.6(aparagraph (a) will begin within 48 hours of, and be completed within five (5) working days of the referral relating to that particular stage.

Appears in 1 contract

Samples: Enterprise Agreement

Internal Resolution. (a) In the event of a dispute, the parties will in the first instance endeavour to resolve the matter internally as follows: (i) The employee will refer the matter to their his or her immediate supervisor for resolution, who may request that the employee provide written details of the matter, provided that where the dispute concerns alleged actions of the immediate supervisor, the employee may by-pass this step. (ii) If the matter cannot be resolved under clause 14.6(a)(iparagraph (i) above, it will be referred in writing to the relevant manager for resolution. (iii) If the matter cannot be resolved under clause 14.6(a)(iiparagraph (ii) above, it will be referred in writing to the relevant CEO for resolution. (iv) If the matter cannot be resolved under clause 14.6(a)(iiiparagraph (iii) above, it will be referred in writing to the Commissioner for resolution. (b) Where reasonably practicable, attempts to resolve the matter under each stage of the process referred to in clause 14.6(aparagraph (a) will begin within 48 hours of, and be completed within five working days of the referral relating to that particular stage.

Appears in 1 contract

Samples: Enterprise Agreement

Internal Resolution. (a) In the event of a dispute, the parties Parties will in the first instance endeavour to resolve the matter internally as follows: (ia) The the employee will refer the matter to their his or her immediate supervisor for resolution, who may request that the employee provide written details of the matter, provided that where the dispute concerns alleged actions of the immediate supervisor, the employee may by-pass this step.; (iib) If if the matter cannot be resolved under clause 14.6(a)(i) abovesub-cl13.2(a), it will be referred in writing to the relevant manager for resolution.; (iiic) If if the matter cannot be resolved under clause 14.6(a)(ii) abovesub-cl13.2(b), it will be referred in writing to the relevant CEO for resolution.; (ivd) If if the matter cannot be resolved under clause 14.6(a)(iii) abovesub-cl13.2(c), it will be referred in writing to the Commissioner for resolution.; and (be) Where where reasonably practicable, attempts to resolve the matter under each stage of the process referred to in clause 14.6(asub-cl13.2(a) will begin within 48 hours of, and be completed within five working days of the referral relating to that particular stage.

Appears in 1 contract

Samples: Union Collective Agreement

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