International License. This template is based on work, which was released under a Creative Commons 4.0 Attribution License (CC BY 4.0). It is part of the FitSM Standard family for lightweight IT service management, freely available at xxx.xxxxx.xx. FINAL 17/02/2016 Final version Xxxxxxxxxx Xxxxxxxxx v. 1.1 16/03/2017 Yearly review Xxxxxxxxxx Xxxxxxx 30/04/2018 Yearly review, mentioned XXX XxxxXx as login option to the EGI Helpdesk system Xxxxxxxxxx Xxxxxxx v. 1.2 26/11/2018 Change roles naming: Customer -> Service Provider Provider -> Component Provider Xxxxxxxxxx Xxxxxxxxx
Appears in 5 contracts
Samples: Operational Level Agreement, Operational Level Agreement, Operational Level Agreement
International License. This template is based on work, which was released under a Creative Commons 4.0 Attribution License (CC BY 4.0). It is part of the FitSM Standard family for lightweight IT service management, freely available at xxx.xxxxx.xx. FINAL 17/02/2016 Final v. 2.3 01/06/2016 Updated version Xxxxxxxxxx Xxxxxxxxx v. 1.1 2.4 16/03/2017 Yearly review Xxxxxxxxxx Xxxxxxx 30/04/2018 Yearly review, mentioned XXX XxxxXx as login option to the EGI Helpdesk system Xxxxxxxxxx Xxxxxxx v. 1.2 26/11/2018 Change roles naming: Customer -> Service Provider Provider -> Component Provider Xxxxxxxxxx XxxxxxxxxXxxxxxx
Appears in 4 contracts
Samples: Operational Level Agreement, Operational Level Agreement, Operational Level Agreement
International License. This template is based on work, which was released under a Creative Commons 4.0 Attribution License (CC BY 4.0). It is part of the FitSM Standard family for lightweight IT service management, freely available at xxx.xxxxx.xx. FINAL 17/02/2016 18/04/2016 Final version Xxxxxxxxxx Xxxxxxxxx v. MałgorzataKrakowian 1.1 16/03/2017 Yearly review Xxxxxxxxxx Xxxxxxx 30/04/2018 18/05/2017 Yearly review, mentioned XXX XxxxXx as login option to the EGI Helpdesk system no changes Xxxxxxxxxx Xxxxxxx v. 1.2 26/11/2018 Change roles naming: Customer -> Service Provider Provider -> Component Provider Xxxxxxxxxx XxxxxxxxxXxxxxxx
Appears in 3 contracts
Samples: Operational Level Agreement, Operational Level Agreement, Operational Level Agreement
International License. This template is based on work, which was released under a Creative Commons 4.0 Attribution License (CC BY 4.0). It is part of the FitSM Standard family for lightweight IT service management, freely available at xxx.xxxxx.xx. FINAL 17/02/2016 0.1 Xxxxxxxxxx Xxxxxxxxx 0.2 31/3/2016 Edits from Xxxxx Xxxxxxx and Xxxxxx Xxxxxxxxx Xxxxxx Xxxxxxxxx 0.3 29/4/2016 Final version Xxxxxxxxxx Xxxxxxxxx v. 1.1 16/03/2017 Yearly review Xxxxxxxxxx from Xxxxx Xxxxxxx 30/04/2018 Yearly review, mentioned XXX XxxxXx as login option to the EGI Helpdesk system Xxxxxxxxxx Xxxxxxx v. 1.2 26/11/2018 Change roles naming: Customer -> Service Provider Provider -> Component Provider Xxxxxxxxxx XxxxxxxxxX.Xxxxxxx
Appears in 2 contracts
Samples: Operational Level Agreement, Operational Level Agreement
International License. This template is based on work, which was released under a Creative Commons 4.0 Attribution License (CC BY 4.0). It is part of the FitSM Standard family for lightweight IT service management, freely available at xxx.xxxxx.xx. FINAL 17/02/2016 Final version Xxxxxxxxxx Xxxxxxxxx v. 1.1 16/03/2017 Yearly review Xxxxxxxxxx Xxxxxxx 30/04/2018 Yearly reviewV1 3 Dec 2018 First draft Xxxxx Xxxxxxxxx, mentioned XXX XxxxXx as login option to the EGI Helpdesk system Xxxxxxxxxx Xxxxxxx v. 1.2 26/11/2018 Change roles naming: Customer -> Service Provider Provider -> Component Provider XXX.xx V2 13 Feb 2019 Reviewed by client Xxxxx Xxxxxxx, Terradue V3 26 Feb 2019 SLA agreed with customer Xxxxx Xxxxxxxxx, XXX.xx Xxxxxxxxxx Xxxxxxxxx, XXX.xx
Appears in 2 contracts
International License. This template is based on work, which was released under a Creative Commons 4.0 Attribution License (CC BY 4.0). It is part of the FitSM Standard family for lightweight IT service management, freely available at xxx.xxxxx.xx. FINAL 17/02/2016 0.1 Xxxxxxxxxx Xxxxxxxxx 0.2 31/03/2016 Edits from Xxxxx Xxxxxxx and Xxxxxx Xxxxxxxxx Xxxxxx Xxxxxxxxx 0.3 29/04/2016 Final version Xxxxxxxxxx Xxxxxxxxx v. 1.1 16/03/2017 Yearly review Xxxxxxxxxx from Xxxxx Xxxxxxx 30/04/2018 Yearly review, mentioned XXX XxxxXx as login option to the EGI Helpdesk system Xxxxxxxxxx Xxxxxxx v. 1.2 26/11/2018 Change roles naming: Customer -> Service Provider Provider -> Component Provider Xxxxxxxxxx XxxxxxxxxX.Xxxxxxx
Appears in 1 contract
Samples: Operational Level Agreement
International License. This template is based on work, which was released under a Creative Commons 4.0 Attribution License (CC BY 4.0). It is part of the FitSM Standard family for lightweight IT service management, freely available at xxx.xxxxx.xx. FINAL 17/02/2016 23/03/2016 Final version Xxxxxxxxxx Xxxxxxxxx v. 1.1 16/03/2017 Yearly review 2.0 17/11/2017, 04/07/2018 New OLA covering the 2018, 2019, 2020 years Xxxxxxxxxx Xxxxxxx 30/04/2018 Yearly review, mentioned XXX XxxxXx as login option to the EGI Helpdesk system Xxxxxxxxxx Xxxxxxx v. 1.2 26/11/2018 Change roles naming: Customer -> Service Provider Provider -> Component Provider Xxxxxxxxxx XxxxxxxxxXxxxxxx
Appears in 1 contract
Samples: Operational Level Agreement
International License. This template is based on work, which was released under a Creative Commons 4.0 Attribution License (CC BY 4.0). It is part of the FitSM Standard family for lightweight IT service management, freely available at xxx.xxxxx.xx. FINAL 17/02/2016 18/04/2016 Final version Xxxxxxxxxx Xxxxxxxxx v. 1.1 16/03/2017 Yearly review Xxxxxxxxxx Xxxxxxx 30/04/2018 18/05/2017 Yearly review, mentioned XXX XxxxXx as login option to the EGI Helpdesk system no changes Xxxxxxxxxx Xxxxxxx v. 1.2 26/11/2018 Change roles naming: Customer -> Service Provider Provider -> Component Provider Xxxxxxxxxx XxxxxxxxxXxxxxxx
Appears in 1 contract
Samples: Operational Level Agreement
International License. This template is based on work, which was released under a Creative Commons 4.0 Attribution License (CC BY 4.0). It is part of the FitSM Standard family for lightweight IT service management, freely available at xxx.xxxxx.xx. Agreement Date 11th February 2021 XXX Xxxx xxxxx://xxxxxxxxx.xxx.xx/document/367 FINAL 17/02/2016 18/04/2016 Final version Xxxxxxxxxx Xxxxxxxxx v. 1.1 16/03/2017 Yearly review Xxxxxxxxxx Xxxxxxx 30/04/2018 18/05/2017 Yearly review, mentioned XXX XxxxXx as login option to the EGI Helpdesk system no changes Xxxxxxxxxx Xxxxxxx v. 1.2 26/11/2018 Change roles naming: Customer -> Service Provider Provider -> Component Provider Xxxxxxxxxx XxxxxxxxxXxxxxxx
Appears in 1 contract
Samples: Operational Level Agreement
International License. This template is based on work, which was released under a Creative Commons 4.0 Attribution License (CC BY 4.0). It is part of the FitSM Standard family for lightweight IT service management, freely available at xxx.xxxxx.xx. FINAL 17/02/2016 0.1 Xxxxxxxxxx Xxxxxxxxx 0.2 31/3/2016 Edits from Xxxxx Xxxxxxx and Xxxxxx Xxxxxxxxx Xxxxxx Xxxxxxxxx 0.3 29/4/2016 Final version Xxxxxxxxxx Xxxxxxxxx v. 1.1 16/03/2017 Yearly review Xxxxxxxxxx from Xxxxx Xxxxxxx 30/04/2018 Yearly review, mentioned XXX XxxxXx as login option to the EGI Helpdesk system Xxxxxxxxxx Xxxxxxx v. 1.2 26/11/2018 Change roles naming: Customer -> Service Provider Provider -> Component Provider Xxxxxxxxxx XxxxxxxxxP.Solagna
Appears in 1 contract
Samples: Operational Level Agreement
International License. This template is based on work, which was released under a Creative Commons 4.0 Attribution License (CC BY 4.0). It is part of the FitSM Standard family for lightweight IT service management, freely available at xxx.xxxxx.xx. FINAL 17/02/2016 0.1 Xxxxxxxxxx Xxxxxxxxx 0.2 31/03/2016 Edits from Xxxxx Xxxxxxx and Xxxxxx Xxxxxxxxx Xxxxxx Xxxxxxxxx 0.3 29/04/2016 Final version Xxxxxxxxxx Xxxxxxxxx v. 1.1 16/03/2017 Yearly review Xxxxxxxxxx from Xxxxx Xxxxxxx 30/04/2018 Yearly review, mentioned XXX XxxxXx as login option to the EGI Helpdesk system Xxxxxxxxxx Xxxxxxx v. 1.2 26/11/2018 Change roles naming: Customer -> Service Provider Provider -> Component Provider Xxxxxxxxxx XxxxxxxxxP.Solagna
Appears in 1 contract
Samples: Operational Level Agreement
International License. This template is based on work, which was released under a Creative Commons 4.0 Attribution License (CC BY 4.0). It is part of the FitSM Standard family for lightweight IT service management, freely available at xxx.xxxxx.xx. Agreement Date 11th February 2021 XXX Xxxx xxxxx://xxxxxxxxx.xxx.xx/document/3672 FINAL 17/02/2016 18/04/2016 Final version Xxxxxxxxxx Xxxxxxxxx v. 1.1 16/03/2017 Yearly review Xxxxxxxxxx Xxxxxxx 30/04/2018 18/05/2017 Yearly review, mentioned XXX XxxxXx as login option to the EGI Helpdesk system no changes Xxxxxxxxxx Xxxxxxx v. 1.2 26/11/2018 Change roles naming: Customer -> Service Provider Provider -> Component Provider Xxxxxxxxxx XxxxxxxxxXxxxxxx
Appears in 1 contract
Samples: Operational Level Agreement
International License. This template is based on work, which was released under a Creative Commons 4.0 Attribution License (CC BY 4.0). It is part of the FitSM Standard family for lightweight IT service management, freely available at xxx.xxxxx.xx. FINAL 17/02/2016 21/03/2016 Final version Xxxxxxxxxx Xxxxxxxxx v. 1.1 16/03/2017 Yearly review Xxxxxxxxxx Xxxxxxx 30/04/2018 18/05/2017 Yearly review, mentioned XXX XxxxXx as login option to the EGI Helpdesk system no changes Xxxxxxxxxx Xxxxxxx v. 1.2 26/11/2018 Change roles naming: Customer -> Service Provider Provider -> Component Provider Xxxxxxxxxx XxxxxxxxxXxxxxxx
Appears in 1 contract
Samples: Operational Level Agreement
International License. This template is based on work, which was released under a Creative Commons 4.0 Attribution License (CC BY 4.0). It is part of the FitSM Standard family for lightweight IT service management, freely available at xxx.xxxxx.xx. FINAL 17/02/2016 Final version Xxxxxxxxxx Xxxxxxxxx v. 1.1 16/03/2017 Yearly review Xxxxxxxxxx Xxxxxxx 30/04/2018 Yearly review, mentioned XXX XxxxXx EGI Check-in as login option to the EGI Helpdesk system Xxxxxxxxxx Xxxxxxx v. 1.2 26/11/2018 Change roles naming: Customer -> Service Provider Provider -> Component Provider Xxxxxxxxxx Xxxxxxxxx
Appears in 1 contract
Samples: Operational Level Agreement