International License. This template is based on work, which was released under a Creative Commons 4.0 Attribution License (CC BY 4.0). It is part of the FitSM Standard family for lightweight IT service management, freely available at xxx.xxxxx.xx. 21/06/2016 Final version SLA Xxxxxxxx Xx Xxxxx Xxxxxxxxxx Xxxxxxxxx 02/09/2016 Community description: Earth Observation (e -CEO) platform -> TEP Geohazards and TEP Hydrology platforms Xxxxxxxx Xx Xxxxx 21/09/2016 Extension from 01/01/2017 to 01/01/2018 Xxxxxxxx Xx Xxxxx 10/04/2017 New provider XXxxxx-XXXXXX Xxxxxxxx Xx Xxxxx The EGI glossary of terms is available at: xxxxx://xxxx.xxx.xx/wiki/Glossary For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119.
Appears in 4 contracts
Samples: Service Level Agreement, Service Level Agreement, Service Level Agreement
International License. This template is based on work, which was released under a Creative Commons 4.0 Attribution License (CC BY 4.0). It is part of the FitSM Standard family for lightweight IT service management, freely available at xxx.xxxxx.xx. 21/06/2016 Final version FINAL 20/03/2020 Initial SLA draft Xxxx Xxxxxxxxx v0.2 13/05/2020 Extended SLA with the CETA-GRID XXX Xxxxxxxx Xx Xxxxx Xxxxxxxxxx Xxxxxxxxx 02/09/2016 Community description: Earth Observation (e -CEO) platform -> TEP Geohazards and TEP Hydrology platforms v0.3 05/05/2021 Extended agreement with the Customer Xxxxxxxx Xx Xxxxx 21/09/2016 Extension v0.4 21/06/2021 Move resources from 01/01/2017 IISAS-GPUCloud to 01/01/2018 IISAS-FedCloud. Xxxxxxxx Xx Xxxxx 10/04/2017 New provider XXxxxx-XXXXXX v0.5 29/01/2022 Updated SLA template (v3.13) Xxxxxxxx Xx Xxxxx The EGI glossary of terms is available at: xxxxx://xxxx.xxx.xx/wiki/Glossary For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119.
Appears in 1 contract
Samples: Service Level Agreement