Internet Website. The MCO must develop and maintain, consistent with HHSC standards and Section 843.2015 of the Texas Insurance Code and other applicable state laws, a website to provide general information about the MCO’s Program(s), its Provider Network, its customer services, and its Complaints and Appeals process. The website must contain a link to financial literacy information on the Office of Consumer Credit Commissioner’s webpage. The MCO may develop a page within its existing website to meet the requirements of this section. The MCO must maintain a Provider Directory for each applicable MCO Program on its website. The MCO must ensure that Members have access to the most current and accurate information concerning the MCO's Network Provider participation. To comply with this requirement, at least twice per month the MCO must update Network Provider information in either: (1) its online Provider Directory, or (2) its online Provider search functionality, if applicable. The online Provider Directory or online Provider search functionality must designate PCPs with open versus closed panels. The online Provider Directory or online Provider search functionality must also identify Providers that provide Long-Term Services and Supports (LTSS). The MCO must list Home Health Ancillary providers on its website, with an indicator for pediatric services if provided. The MCO's website must comply with HHSC's Marketing Policies and Procedures, as set forth in Uniform Managed Care Manual Chapter 4.3, Uniform Managed Care Marketing Policies and Procedures, for each applicable MCO Program. The website's MCO Program content must be: 1. written in English, Spanish, and the languages of any other Major Population Groups in the Service Area. HHSC will provide the MCO with reasonable notice when the population reaches the 10 percent threshold for a Major Population Group;
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Internet Website. The MCO must develop and maintain, consistent with HHSC standards and Section 843.2015 of the Texas Insurance Code and other applicable state laws, a website to provide general information about the MCO’s Program(s), its Provider Network, its customer services, and its Complaints and Appeals process. The website must contain a link to financial literacy information on the Office of Consumer Credit Commissioner’s webpage. The MCO may develop a page within its existing website to meet the requirements of this section. The MCO must maintain a Provider Directory for each applicable MCO Program on its website. The MCO must ensure that Members have access to the most current and accurate information concerning the MCO's ’s Network Provider participation. To comply with this requirement, at least twice per month the MCO must update Network Provider information in either: (1) its online Provider Directory, or (2) its online Provider search functionality, if applicable. The online Provider Directory or online Provider search functionality must designate PCPs with open versus closed panels. The online Provider Directory or online Provider search functionality must also identify Providers that provide Long-Term Services and Supports (LTSS). The MCO must list Home Health Ancillary providers on its website, with an indicator for pediatric services if provided. The MCO's ’s website must comply with HHSC's ’s Marketing Policies and Procedures, as set forth in Uniform Managed Care Manual Chapter 4.3, “Uniform Managed Care Marketing Policies and Procedures, ,” for each applicable MCO Program. The website's ’s MCO Program content must be:
1. written in English, Spanish, and the languages of any other Major Population Groups in the Service Area. HHSC will provide the MCO with reasonable notice when the population reaches the 10 percent threshold for a Major Population Group;
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Internet Website. The MCO must develop and maintain, consistent with HHSC standards and Section 843.2015 of the Texas Insurance Code and other applicable state laws, a website to provide general information about the MCO’s Program(s), its Provider Network, its customer services, and its Complaints and Appeals process. The website must contain a link to financial literacy information on the Office of Consumer Credit Commissioner’s 's webpage. The MCO may develop a page within its existing website to meet the requirements of this section. The MCO must maintain a Provider Directory for each applicable MCO Program on its website. The MCO must ensure that Members have access to the most current and accurate information concerning the MCO's ’s Network Provider participation. To comply with this requirement, at least twice per month the MCO must update Network Provider information in either: (1) its online Provider Directory, or (2) its online Provider search functionality, if applicable. The online Provider Directory or online Provider search functionality must designate PCPs with open versus closed panels. The online Provider Directory or online Provider search functionality must also identify Providers that provide Long-Term Services and Supports (LTSS). The MCO must list Home Health Ancillary providers on its website, with an indicator for pediatric services if provided. The MCO's ’s website must comply with HHSC's ’s Marketing Policies and Procedures, as set forth in Uniform Managed Care Manual Chapter 4.3, “Uniform Managed Care Marketing Policies and Procedures, ,” for each applicable MCO Program. The website's ’s MCO Program content must be:
1. written in English, Spanish, and the languages of any other Major Population Groups in the Service Area. HHSC will provide the MCO with reasonable notice when the population reaches the 10 percent threshold for a Major Population Group;
Appears in 1 contract
Samples: Contract (Centene Corp)
Internet Website. The MCO must develop and maintain, consistent with HHSC standards and Section 843.2015 of the Texas Insurance Code and other applicable state laws, a website to provide general information about the MCO’s Program(s), its Provider Network, its customer services, and its Complaints and Appeals process. The website must contain a link to financial literacy information on the Office of Consumer Credit Commissioner’s webpage. The MCO may develop a page within its existing website to meet the requirements of this section. The MCO must maintain a Provider Directory for each applicable MCO Program on its website. The MCO must ensure that Members have access to the most current and accurate information concerning the MCO's Network Provider participation. To comply with this requirement, at least twice per month the MCO must update Network Provider information in either: (1) its online Provider Directory, or (2) its online Provider search functionality, if applicable. The online Provider Directory or online Provider search functionality must designate PCPs with open versus closed panels. The online Provider Directory or online Provider search functionality must also identify Providers that provide Long-Term Services and Supports (LTSS). The MCO must list Home Health Ancillary providers on its website, with an indicator for pediatric services if provided. The MCO's website must comply with HHSC's Marketing Policies and Procedures, as set forth in Uniform Managed Care Manual Chapter 4.3, Uniform Managed Care Marketing Policies and Procedures, for each applicable MCO Program. The website's MCO Program content must be:
1. written in English, Spanish, and the languages of any other Major Population Groups in the Service Area. HHSC will provide the MCO with reasonable notice when the population reaches the 10 percent threshold for a Major Population Group;
Appears in 1 contract
Samples: Contract (Centene Corp)
Internet Website. The MCO must develop and maintain, consistent with HHSC standards and Section 843.2015 of the Texas Insurance Code and other applicable state laws, a website to provide general information about the MCO’s Program(s), its Provider Network, its customer services, and its Complaints and Appeals process. The website must contain a link to financial literacy information on the Office of Consumer Credit Commissioner’s 's webpage. The MCO may develop a page within its existing website to meet the requirements of this section. The MCO must maintain a Provider Directory for each applicable MCO Program on its website. The MCO must ensure that Members have access to the most current and accurate information concerning the MCO's ’s Network Provider participation. To comply with this requirement, at least twice per month the MCO must update Network Provider information in either: (1) its online Provider Directory, or (2) its online Provider search functionality, if applicable. The online Provider Directory or online Provider search functionality must designate PCPs with open versus closed panels. The online Provider Directory or online Provider search functionality must also identify Providers that provide Long-Term Services and Supports (LTSS). The MCO must list Home Health Ancillary providers on its website, with an indicator for pediatric services if provided. The MCO's ’s website must comply with HHSC's ’s Marketing Policies and Procedures, as set forth in Uniform Managed Care Manual Chapter 4.3, “Uniform Managed Care Marketing Policies and Procedures, ,” for each applicable MCO Program. The website's ’s MCO Program content must be:
1. written in English, Spanish, and the languages of any other Major Population Groups in the Service Area. HHSC will provide the MCO with reasonable notice when the population reaches the 10 percent threshold for a Major Population Group;
Appears in 1 contract
Samples: Contract (Centene Corp)