Common use of Involuntary Clause in Contracts

Involuntary. In certain cases, THE CARRIER is responsible for the interruption of the Passenger’s trip due to some irregularity. THE CARRIER may reimburse the total or partial amount of the ticket, as follows: (a) 100% of the value of the ticket will be refunded in the event that the Passenger has not used any portion of his ticket or that the interruption has occurred at an intermediate point of his departure segment and the interruption to his flight is due to an irregular operation such as maintenance or delay of equipment. (b) The value of the ticket minus applicable administrative charges, taxes and duties may be refunded in the event that the interruption of his flight is due to reasons beyond THE CARRIER’s control, such as natural disasters, weather, government issues, and irregular situations, among other things, which hinder THE CARRIER’s regular operations, according to the guidelines issued by THE CARRIER for each situation. (i) For tickets purchased in Brazil, in cases where the interruption one’s flight is due to reasons beyond THE CARRIER’s control, such as natural disasters, weather conditions, government affairs, irregular (unforseen) situations, among others, which prevent regular operations by THE CARRIER, the ticket will be refunded as determined by Brazilian legislation and Resolution no. 400 from the National Civil Aviation Agency do Brasil, or other legislation that replaces or amends same. (c) A percentage of the value of the ticket will be refunded in the event that the Passenger has used any of the portions of his ticket. THE CARRIER shall subtract applicable administrative charges, penalties, taxes and duties from any refund.

Involuntary. In certain cases, THE CARRIER is responsible for the interruption of the Passenger’s trip due to some irregularity. THE CARRIER may reimburse the total or partial amount of the ticket, as follows: (a) 100% of the value of the ticket will be refunded in the event that the Passenger has not used any portion of his ticket or that the interruption has occurred at an intermediate point of his departure segment and the interruption to his flight is due to an irregular operation such as maintenance or delay of equipment. (b) The value of the ticket minus applicable administrative administra t ive charges, taxes and duties may be refunded in the event that the interruption of his flight is due to reasons beyond THE CARRIER’s control, such as natural disasters, weather, government issues, and irregular situations, among other things, which hinder THE CARRIER’s regular operations, according to the guidelines issued by THE CARRIER for each situation. (i) For tickets purchased in Brazil, in cases where the interruption one’s flight is due to reasons beyond THE CARRIER’s control, such as natural disasters, weather conditions, government affairs, irregular (unforseen) situations, among others, which prevent regular operations by THE CARRIER, the ticket will be refunded as determined by Brazilian legislation and Resolution no. 400 from the National Civil Aviation Agency do Brasil, or other legislation that replaces or amends same. (c) A percentage of the value of the ticket will be refunded in the event that the Passenger has used any of the portions of his ticket. THE CARRIER shall subtract applicable administrative charges, penalties, taxes and duties from any refund.