IT Service Management compliance Sample Clauses

IT Service Management compliance. ● Key staff who deliver services should have foundation or basic level ITSM training and certification ○ ITSM training and certification could include FitSM, ITIL, ISO 20000 etc. ● Key staff and service owners should have advanced/professional training and certification covering the key processes for their services. ● Component Providers should have clear interfaces with the EGI SMS processes and provide the required information. ● Component Providers should commit to improving their management system used to support the services they provide.
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IT Service Management compliance. ● Key staff who deliver services should have foundation or basic level ITSM training and certification ○ ITSM training and certification could include standards and best practices such as FitSM, ITIL, ISO 20000 etc. ● Key staff and service owners should have advanced/professional training and certification covering the key service management processes for their services. ● Argo Service Providers should have clear interfaces with the EGI Service Management System processes and provide the required information. ● Argo Service Providers should commit to improving their management system used to support the services they provide. 13 xxxx://xxx.xxx.xx/ 14 xxxxx://xxx.xxx.xx/portal/index.php?Page_Type=NGI&id=4 15 xxxxx://xxxxxx.xxx/EGI-Federation
Sample 1See All (4)
IT Service Management compliance. ● Key staff who deliver services should have foundation or basic level ITSM training and certification ○ ITSM training and certification could include standards and best practices such as FitSM, ITIL, ISO 20000 etc. ● Key staff and service owners should have advanced/professional training and certification covering the key service management processes for their services. 11 xxxxx://xxxx.xxx.xx/wiki/OMB 12 xxxx://xxx.xxx.xx/ 13 xxxxx://xxx.xxx.xx/portal/index.php?Page_Type=NGI&id=4 14 xxxxx://xxxxxx.xxx/EGI-Foundation ● Component Providers should have clear interfaces with the EGI Service Management System processes and provide the required information. ● Component Providers should commit to improving their management system used to support the services they provide.
Sample 1
IT Service Management compliance. ● Key staff who deliver services should have foundation or basic level ITSM training and certification ○ ITSM training and certification could include FitSM, ITIL, ISO 20000 etc. ● Key staff and service owners should have advanced/professional training and certification covering the key processes for their services ● Component Providers should have clear interfaces with the EGI SMS processes and provide the required information 10 xxxxx://xxxx.xxx.xx/wiki/OMB 11 xxxx://xxx.xxx.xx/ 12 xxxxx://xxx.xxx.xx/portal/index.php?Page_Type=NGI&id=4 13 xxxxx://xxxxxx.xxx/EGI-Foundation ● Component Providers should commit to the continuous improvement of their management system used to support the services they provide
Sample 1
IT Service Management compliance. With regards to the production service delivered by UKRI: ● Key staff who deliver services should have foundation or basic level ITSM training and certification ○ ITSM training and certification could include standards and best practices such as FitSM, ITIL, ISO 20000 etc. ● Key staff and service owners should have advanced/professional training and certification covering the key service management processes for their services. ● Component Providers should have clear interfaces with the EGI Service Management System processes and provide the required information. ● Component Providers should commit to improving their management system used to support the services they provide.
Sample 1

Related to IT Service Management compliance

  • Agreement Compliance No Further Claims 10.1

  • Monitoring Compliance Upon the request of the Lender, but without incurring any liability beyond the Guaranteed Obligations, from time to time, Guarantor shall promptly provide to the Lender such documents, certificates and other information as may be deemed reasonably necessary to enable the Lender to perform its functions under the Servicing Agreement as the same relates to the Guarantor.

  • Service Management Effective support of in-scope services is a result of maintaining consistent service levels. The following sections provide relevant details on service availability, monitoring of in-scope services and related components.

  • Program Compliance The School Board shall be responsible for monitoring the program to provide technical assistance and to ensure program compliance.

  • FERPA Compliance In connection with all FERPA Records that Contractor may create, receive or maintain on behalf of University pursuant to the Underlying Agreement, Contractor is designated as a University Official with a legitimate educational interest in and with respect to such FERPA Records, only to the extent to which Contractor (a) is required to create, receive or maintain FERPA Records to carry out the Underlying Agreement, and (b) understands and agrees to all of the following terms and conditions without reservation:

  • Monitoring and Compliance Every year during the term of this Agreement on the anniversary date of the effective date of the Agreement, the Restaurant shall provide to the United States a narrative report of the actions taken during the reporting period to remove any barriers to access and otherwise enhance accessibility for individuals with disabilities at the Restaurant and any plans for action concerning ADA compliance in the coming year. The report shall include as an exhibit copies of any complaint, whether formal or informal, received during the reporting period alleging that the Restaurant was not being operated in compliance with the ADA or otherwise discriminated against any person on account of disability. The Owner and Operator of the Restaurant shall cooperate in good faith with any and all reasonable requests by the United States for access to the Restaurant and for information and documents concerning the Restaurant's compliance with this Agreement and the ADA. The United States shall have the right to verify compliance with this Agreement and the ADA, both as set forth in this Agreement and through any means available to the general public, including visits to the public areas of the Restaurant and communications with Restaurant staff. The United States shall have the right to inspect the facility at any time, and counsel for the United States need not identify themselves in the course of visits to the public areas.

  • Permit Compliance Such Party fails to obtain and maintain in full force and effect any Permit (other than the Regulatory Approval) necessary for such Party to perform its obligations under this Agreement.

  • Compliance Monitoring Grantee must be subject to compliance monitoring during the period of performance in which funds are Expended and up to three years following the closeout of all funds. In order to assure that the program can be adequately monitored, the following is required of Grantee:

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