Knowledge Sharing. Once per quarter (or more frequently in the event of material errors with respect to any of the Services or KPIs) BNY Mellon shall, upon Voya’s request, meet with Voya to: (1) assist Voya subject matter experts in understanding the performance of the Services, including any Changes implemented since the last meeting; and (2) answer Voya’s reasonable questions regarding the Systems and the Services; provided, however, that following the second anniversary of the Effective Date, such knowledge sharing meetings shall, upon Voya’s request, occur no more frequently than one time per rolling 12-month period.
Appears in 15 contracts
Samples: Fund Administration Support Services Agreement (Voya Enhanced Securitized Income Fund), Fund Administration Support Services Agreement (Voya MUTUAL FUNDS), Fund Administration Support Services Agreement (Voya Separate Portfolios Trust)
