Common use of Loss of Card Clause in Contracts

Loss of Card. 4.1 The Cardholder must safeguard the Card at all times and ensure that the PIN is known only to the Cardholder. Upon learning that the Card is lost or stolen or the PIN or Card Account number is disclosed or that any Card Transaction has been effected without the Cardholder’s knowledge or authority, the Cardholder shall report the incident to DBS immediately. The Cardholder shall at the request of DBS furnish DBS with a written confirmation and or statutory declaration regarding the loss, theft, disclosure or Card Transaction in such form as DBS may require, and a police report and any other information as DBS may require. The Cardholder must thereafter not make use of the PIN or Card Account number of the Card. If the lost or stolen Card is found or recovered, the Cardholder shall not make use of the Card but shall immediately cut it in halves. 4.2 DBS may issue a replacement Card or a new PIN upon such terms and conditions as DBS may think fit.