Loss of Card. 5.1 Upon the occurrence or suspicion of any of the following events, the Cardhold- er shall report as soon as reasonably practicable to the Bank by phone to the Report Lost / Stolen Card Hotline (000) 0000 0000 (and if the Bank so requests, thereafter confirm the same in writing to the Bank’s GPO Box No. 12129 within 24 hours or such other period as the Bank may prescribe from time to time), or report to the branch of the Bank in person: (a) loss and/or theft of the Card; (b) unauthorized use of the Card and/or the PIN; (c) disclosure of the PIN to any unauthorized person; and/or (d) suspicion of any counterfeit card bearing the same card account number as the Card Account Number of the Card or purported to be issued thereunder. 5.2 If necessary, without prejudice to the obligations under Clause 5.1, the Cardholder shall report the relevant event to the police and shall submit to the Bank documentary evidence of such police report as soon as reasonably practicable.
Appears in 3 contracts
Samples: Bank of Communications China Unionpay Dual Currency Credit Card Cardholder Agreement, Cardholder Agreement, Cardholder Agreement
Loss of Card. 5.1 Upon the occurrence or suspicion of any of the following events, the Cardhold- er Cardholder shall report as soon as reasonably practicable to the Bank by phone to the Report Lost / Stolen Card Hotline (000) 0000 0000 (and if the Bank so requests, thereafter confirm the same in writing to the Bank’s GPO Box No. 12129 within 24 hours or such other period as the Bank may prescribe from time to time), or report to the branch of the Bank in person:
(a) loss and/or theft of the Card;
(b) unauthorized use of the Card and/or the PIN;
(c) disclosure of the PIN to any unauthorized person; and/or
(d) suspicion of any counterfeit card bearing the same card account number as the Card Account Number of the Card or purported to be issued thereunder.
5.2 If necessary, without prejudice to the obligations under Clause 5.1, the Cardholder shall report the relevant event to the police and shall submit to the Bank documentary evidence of such police report as soon as reasonably practicable.
Appears in 3 contracts
Samples: Cardholder Agreement, Bank of Communications China Unionpay Dual Currency Credit Card Cardholder Agreement, Cardholder Agreement