Common use of Maintenance of Complaint Portal Clause in Contracts

Maintenance of Complaint Portal. (a) The concessionaire shall maintain “Complaint Portal” on its website which shall be available to all users of the Project Facilities and Services who shall be duly informed about availability of the provision for lodging of complaints. The Complaint Portal will also be linked to the Concessioning Authority website with an alert system for real time access to the complaints.

Maintenance of Complaint Portal. (a) The concessionaire shall maintain Concessionaireshallmaintain a “Complaint Portal” on its website itswebsite which shall be available to all toall users of the Project Facilities and Services who shall be duly informed about informedabout availability of the provision for lodging of complaints. The Complaint Portal will also be linked to the Concessioning Authority ConcessioningAuthority website with an alert system for real time access to the complaints.

Maintenance of Complaint Portal. (a) The concessionaire Concessionaire shall maintain a “Complaint Portal” on its website which shall be available to all users of the Project Facilities and Services who shall be duly informed about availability of the 23 The specific terms agreed in respect of a particular project regarding employment of existing port personnel (as included in the bid documents) would need to be set out in Appendix 11. provision for lodging of complaints. The Complaint Portal will also be linked to the Concessioning Authority website with an alert system for real time access to the complaints.

Maintenance of Complaint Portal. (a) The concessionaire Concessionaire shall maintain a “Complaint Portal” on its website which shall be available to all users of the Project Facilities and Services who shall be duly informed about availability of the provision for lodging of complaints. The Complaint Portal will also be linked to the Concessioning Authority website with an alert system for real time access to the complaints.

Maintenance of Complaint Portal. (a) The concessionaire shall maintain a “Complaint Portal” on its website which shall be available to all users of the Project Facilities and Services who shall be duly informed about availability of the provision for lodging of complaints. The Complaint Portal will also be linked to the Concessioning Authority website with an alert system for real time access to the complaints.complaint

Maintenance of Complaint Portal. (a) a. The concessionaire Concessionaire shall maintain a “Complaint Portal” on its website which shall be available to all users of the Project Facilities and Services who shall be duly informed about availability of the provision for lodging of complaints. The Complaint Portal will shall also be linked to the Concessioning Authority Authority’s website with an alert system for real time access to the complaints.

Maintenance of Complaint Portal. (a) The concessionaire Concessionaire shall maintain a “Complaint Portal” on its website which shall be available to all users of the Project Facilities and Services who shall be duly informed about availability of the provision for lodging of complaints. The Complaint Portal will also be linked to the Concessioning Authority website with an alert system for real time access to the complaints.

Maintenance of Complaint Portal. (a) The a)The concessionaire shall maintain a “Complaint Portal” on its website which shall be available to all users of the Project Facilities and Services who shall be duly informed about availability of the provision for lodging of complaints. The Complaint Portal will also be linked to the Concessioning Authority website with an alert system for real time access to the complaints.

Maintenance of Complaint Portal. (a) The concessionaire shall maintain a “Complaint Portal” on its website which shall be available to all users of the Project Facilities and Services who shall be duly informed about availability of the provision for lodging of complaints. The Complaint Portal will also be linked to the Concessioning Authority website with an alert system for real time access to the complaints.