Management Escalation Procedures. 13.1 The purpose of this escalation process is to provide a quick and orderly method of notifying both parties that an issue is not being successfully resolved at the lowest possible management level. Implementation of this procedure will ensure that ESIC and Service Provider are communicating at the appropriate levels. It is agreed that escalation should take place on an exception basis and only if successful issue resolution cannot be achieved in a reasonable time frame.
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Samples: Service Level Agreement, Service Level Agreement, Service Level Agreement
Management Escalation Procedures. 13.1 The purpose of this escalation process is to provide a quick and orderly method of notifying both parties that an issue is not being successfully resolved at the lowest possible management level. Implementation of Implementing this procedure will ensure ensures that ESIC purchaser and Service Provider Supplier management are communicating at the appropriate levels. It is agreed that escalation Escalation should take place on an exception basis and only if successful issue resolution cannot be achieved in a reasonable time frame.
Appears in 3 contracts
Samples: tneb.tnebnet.org, dhbvn.org.in, www.ipds.gov.in
Management Escalation Procedures. 13.1 The purpose of this escalation process is to provide a quick and orderly method of notifying both parties that an issue is not being successfully resolved at the lowest possible management level. Implementation of Implementing this procedure will ensure ensures that ESIC concerned department/ owner and Service Provider contractor management are communicating at the appropriate levels. It is agreed that escalation Escalation should take place on an exception basis and only if successful issue resolution cannot be achieved in a reasonable time frame.
Appears in 1 contract
Samples: Proforma of Service Level Agreement
Management Escalation Procedures. 13.1 The purpose of this escalation process is to provide a quick and orderly method of notifying both parties that an issue is not being successfully resolved at the lowest possible management level. Implementation of Implementing this procedure will ensure ensures that ESIC purchaser and Service Provider Supplier management are (An ISO 9001:2008 Certified Company) communicating at the appropriate levels. It is agreed that escalation Escalation should take place on an exception basis and only if successful issue resolution cannot be achieved in a reasonable time frame.
Appears in 1 contract
Samples: Forms Agreement
Management Escalation Procedures. 13.1 11.1 The purpose of this escalation process is to provide a quick and orderly method of notifying both parties that an issue Issue is not being successfully resolved at the lowest possible management level. Implementation of this procedure will ensure that ESIC and Service Provider are communicating at the appropriate levels. It is agreed that escalation should take place on an exception basis and only if successful issue Issue resolution cannot be achieved in a reasonable time frame.
Appears in 1 contract
Samples: Prime Services Agreement