Common use of Member Identification Card Clause in Contracts

Member Identification Card. ‌ The Contractor shall provide each Member an identification card that is recognizable and acceptable to the Contractor’s network Providers. The Contractor may only issue one (1) identification card for all covered benefits. The Contractor’s identification card will include, at a minimum, the name of the Member, the Mississippi Medicaid identification number, the name and address of the Contractor, the name of the Member’s PCP, if PCP name available, a telephone number to be used to access after-hours non-emergency care, instructions on what to do in an emergency, the Member Services Call Center phone number, and a Contractor identification number, if applicable. The Contractor must submit and receive approval of the identification card from the Division fifteen (15) calendar days prior to production of the cards. The Contractor shall provide each Member an identification card, prior to the first day of the month in which their Enrollment starts. The Contractor must mail all Member identification cards, utilizing at least standard mail, in envelopes marked with the phrase “Return Services Requested On a monthly basis, the Contractor shall provide the Division the date and the number of identification cards mailed to new Members each month. In cases of returned Member identification cards, the Contractor must attempt to contact the Member to verify the Member’s address. The Contractor shall be innovative and employ creative techniques to contact Members with returned Member identification cards and identify valid addresses for these Members.

Member Identification Card. ‌ The Contractor shall provide each Member an identification card that is recognizable and acceptable to the Contractor’s network Providers. The Contractor may only issue one (1) identification card for all covered benefits. The Contractor’s identification card will include, at a minimum, the name of the Member, the Mississippi Medicaid identification number, the name and address of the Contractor, the name of the Member’s PCP, if PCP name available, a telephone number to be used to access after-hours non-emergency care, instructions on what to do in an emergency, the Member Services Call Center phone number, and a Contractor identification number, if applicable. The Contractor must submit and receive approval of the identification card from the Division fifteen (15) calendar days prior to production of the cards. The Contractor shall provide each Member an identification card, prior to the first day of the month in which their Enrollment starts. The Contractor must mail all Member identification cards, utilizing at least standard mail, in envelopes marked with the phrase “Return Services Requested On a monthly basis, the Contractor shall provide the Division the date and the number of identification cards mailed to new Members each month. In cases of returned Member identification cards, the Contractor must attempt to contact the Member to verify the Member’s address. The Contractor shall be innovative and employ creative techniques to contact Members with returned Member identification cards and identify valid addresses for these Members.