Merchant Inquiries or Complaints. Company shall be responsible for responding to and resolving any and all inquiries or complaints from Merchants, regarding deposits, sales records and electronic transmissions received by Company, debits or credits to Merchants pursuant to the Settlement process, and the Transaction Card Services provided by Company. Company also shall resolve with Merchants any discrepancies between the deposit tickets and the sales and credit records delivered to Company in physical format. The parties shall cooperate in good faith to resolve other controversies.
Appears in 2 contracts
Samples: Merchant Financial Services Agreement (Transfirst Holdings Corp.), Merchant Financial Services Agreement (Transfirst Holdings Corp.)
Merchant Inquiries or Complaints. Company shall be responsible for responding to and resolving any and all inquiries or complaints from Merchants, regarding deposits, sales records and electronic transmissions received by Company, debits or credits to Merchants pursuant to the Settlement process, and the Transaction Card Services provided by Company. Company also shall resolve with Merchants any discrepancies between the deposit tickets and the sales and credit records delivered to Company in physical format. The parties shall cooperate in good faith to resolve other controversies.
Appears in 2 contracts
Samples: Merchant Financial Services Agreement, Merchant Financial Services Agreement (Heartland Payment Systems Inc)
