Minor Level. The Product(s) functionality operates abnormally. If the Error is occurring during the development phase of the Licensee’s product, the development, integration, or testing is inconvenienced, OR a single non-critical module in the Product(s) is inoperable. Alternately, the Licensee requires information or assistance with respect to Product(s) capabilities, installation, Documentation, or configuration.
Appears in 4 contracts
Samples: Support and Update Agreement, Support and Update Agreement, Support and Update Agreement