Common use of MMCAP Infuse Members’ Customer Account Representatives Clause in Contracts

MMCAP Infuse Members’ Customer Account Representatives. 1. MMCAP Infuse State Contacts. Each MMCAP Infuse State Contact will have a designated account management Regional Leader appointed by the Wholesaler’s Primary Account Manager to meet with both MMCAP Infuse Field Services representative, Senior Account Executive, where regionally available, and MMCAP Infuse State Contact and other state representatives on a quarterly basis to discuss, at a minimum, the following: a. Customer satisfaction b. Wholesaler performance – Service Levels c. Purchases d. State account performance (COGs, payment terms, etc.) e. Reports (e.g., contract compliance, contract opportunities) f. Opportunities for Improvement g. Projects and Initiatives