Common use of Mode of Contact Clause in Contracts

Mode of Contact. The Provider must conduct: the Initial Interview; the Initial Interview for a New Program; the first Contact following Re-engagement; and the first Contact following a Change in Circumstances Reassessment or a Program Review, face to face with the Participant, except: where the Participant resides in: an area which is currently affected by extreme weather conditions, as agreed with the Department; an area currently affected by natural disaster; an area currently affected by public transport strikes; when a Participant is participating in: full-time Training or Education; or another external activity in accordance with his or her Job Plan; and their participation in those activities restricts their availability to participate in Contacts, as described in any Guidelines; or in other circumstances as advised by the Department from time to time. With the exception of the circumstances described in clause 93.5, Contacts may be conducted by alternative mode, as agreed by the Participant and the Provider, and as specified in any Guidelines. The Provider must record the mode for each Contact (including the Initial Interview and the Initial Interview for a New Program) in the Department's IT Systems. Notwithstanding clause 93.6, the Provider must offer, and if requested by the Participant, conduct face to face Contacts.

Appears in 6 contracts

Samples: Disability Employment Services Grant Agreement, Disability Employment Services Grant Agreement, Disability Employment Services Grant Agreement

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Mode of Contact. The Provider must conduct: the Initial Interview; the Initial Interview for a New Program; the first Contact following Re-engagement; and the first Contact following a Change in Circumstances Reassessment or a Program Review, face to face with the Participant, except: where the Participant resides in: an area which is currently affected by extreme weather conditions, as agreed with the Department; an area currently affected by natural disaster; an area currently affected by public transport strikes; when a Participant is participating in: full-time Training or Education; or another external activity in accordance with his or her Job Plan; and their participation in those activities restricts their availability to participate in Contacts, as described in any Guidelines; or in other circumstances as advised by the Department from time to time. With the exception of the circumstances described in clause 93.5469, Contacts may be conducted by alternative mode, as agreed by the Participant and the Provider, and as specified in any Guidelines. The Provider must record the mode for each Contact (including the Initial Interview and the Initial Interview for a New Program) in the Department's IT Systems. Notwithstanding clause 93.6470, the Provider must offer, and if requested by the Participant, conduct face to face Contacts.

Appears in 4 contracts

Samples: Disability Employment Services Grant Agreement, Disability Employment Services Grant Agreement, Disability Employment Services Grant Agreement

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Mode of Contact. The Provider must conduct: the Initial Interview; the Initial Interview for a New Program; the first Contact following Re-engagement; and the first Contact following a Change in Circumstances Reassessment or a Program ReviewReassessment, face to face with the Participant, except: where the Participant resides in: an area which is currently affected by extreme weather conditions, as agreed with the Department; an area currently affected by natural disaster; an area currently affected by public transport strikes; when a Participant is participating in: full-time Training or Education; or another external activity in accordance with his or her Job Plan; and their participation in those activities restricts their availability to participate in Contacts, as described in any Guidelines; or in other circumstances as advised by the Department from time to time. With the exception of the circumstances described in clause 93.5, Contacts may be conducted by alternative mode, as agreed by the Participant and the Provider, and as specified in any Guidelines. The Provider must record the mode for each Contact (including the Initial Interview and the Initial Interview for a New Program) in the Department's IT Systems. Notwithstanding clause 93.6, the Provider must offer, and if requested by the Participant, conduct face to face Contacts.

Appears in 3 contracts

Samples: Disability Employment Services Grant Agreement, Disability Employment Services Grant Agreement, Disability Employment Services Grant Agreement

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