Monitoring Your Account. As an Account owner, you are responsible for monitoring your Account. This includes making sure that all transactions are accurate and that you are receiving confirmations, account statements, and any other expected communications. You should review these communications to ensure that the information about you and the activities in your Account are accurate and contain nothing suspicious or unauthorized. You understand that RQD does not monitor your Account for you and has no duty to advise you of any issue regarding your Account. So long as RQD or your Introducing Broker sends messages to the electronic address of record given on your Account application, or to any other address given to us by an Account owner, the communications are legally presumed to have been delivered, whether you actually received them or not. In addition, confirmations are presumed to be accurate unless you specifically notify us in writing within two (2) business days of when a confirmation is sent to you and statements are presumed to be accurate unless you specifically notify us in writing within five (5) business days of when a statement is sent to you. If you have not received a communication from RQD that you expected, or if you have a question or believe you have found an error in any communication from RQD, telephone your Introducing Broker immediately. Further, if you receive an Account confirmation or statement from RQD that does not belong to you, telephone your Introducing Broker immediately.
Appears in 4 contracts
Samples: Customer Agreement, Customer Agreement, Customer Agreement
