Moonami's Response to Security Alerts Sample Clauses

Moonami's Response to Security Alerts. Regular vulnerability scans of the Moodle hosting infrastructure are conducted using third-party tools (for example, OWASP and Skipfish), custom scripts, and open source tools. Security-related patches to the operating system, application software, and libraries are applied within one (1) week except in those cases, which have been determined to be high severity. If a high-severity security vulnerability is detected, fixing the vulnerability is given the highest priority by Moonami’s engineering teams. When Moodle security issue are uncovered, either through internal testing or reported by through xxxxxx.xxx, the Moonami engineering team assesses the issue and applies the patch if available from xxxxxx.xxx, or may develop a patch to resolve the particular issue. Moonami encourages clients to stay current with Moodle code releases and upgrades. High-severity security patches will be applied within twenty-four (24) hours by best commercial efforts. In most cases, the vulnerability can be fixed using a hot patch without incurring any downtime to the Moodle production environment. Moonami, in coordination with AWS, takes a proactive approach to enforcing SAS 70 Type II controls. Postmortems are convened after any significant operational issue, regardless of external impact, and Cause of Error (XXX) documents are drafted so the root cause is captured and preventative actions are taken in the future. Implementation of the preventative measures is tracked during Moonami’s weekly operations meetings.
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Related to Moonami's Response to Security Alerts

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  • Government’s Response Please refer to the Q&A from the first question.

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  • Optional Xactimate Response Attachment (Part 2)

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