High Severity definition

High Severity or severity 1 (severe impact) means external loss or exposure of Confidential Information or adverse events causing significant impact to mission critical information technology systems, such as (without limitation) denial of service attacks. Incidents or exposures classified at this level affect Merchants, Acquirer’s provision of services to Merchants or critical Global Payments Information Systems.
High Severity or severity 1 (severe impact) means external loss or exposure of Mercury Information or adverse events causing significant impact to mission critical information technology systems including large-scale outages. Incidents or exposures classified at this level affect critical Mercury Information Systems and will affect Mercury’s customers.
High Severity issues are verified by Support as Severity 1 or 2 Incidents, in accordance with Accruent’s Severity Level classifications. In the case of a High Severity Incident, Client must call Support immediately, in order for Support to confirm the impact and severity of the Incident, regardless of Business Hours or Holidays. Incident Response Times do not begin until Support receives a phone call from Client, which ensures immediate response and engagement of After-Hours processes. Non-High Severity Incidents will be addressed during Business Hours.

Examples of High Severity in a sentence

  • You can easily reach out to our dedicated support team through the portal, email, or phone (support by phone is available to Enterprise customers for Urgent and High Severity Incidents only), as outlined in the Peak Support Guide at Appendix B.


More Definitions of High Severity

High Severity or severity 1 (severe impact) means external loss or exposure of Customer Information or impact to Customer Information Systems, causing significant impact to mission critical information technology systems including large-scale outages. Incidents or exposures classified at this level affect critical Customer Information Systems and will affect Customer’s customers.
High Severity cases indicate an issue has severely impacted the performance of the Product ’s intended use and is causing a material and adverse impact to the majority of Licensee’s users.
High Severity or severity 1 (severe impact) means [***].
High Severity or severity 1 (severe impact) means external loss or exposure of Provider’s Information, causing significant impact to mission critical information technology systems including large-scale outages. Incidents or exposures classified at this level affect critical Provider’s Information Systems and will affect Providers’ customers.

Related to High Severity

  • Severity means the dollar amount of losses on claims.

  • Severity 2 means the unavailability of an individual resource and redundant capability is not available or exhausted.

  • Severity 1 means the unavailability of multiple service resources and redundant capability is not available or has been exhausted.

  • Severity Level means the actual impact of a Defect on a user’s operational environment as further described in the table below.

  • high voltage means the classification of an electric component or circuit, if its working voltage is > 60 V and ≤ 1500 V DC or > 30 V and ≤ 1000 V AC root mean square (rms).

  • High radiation area means an area, accessible to individuals, in which radiation levels from radiation sources external to the body could result in an individual receiving a dose equivalent in excess of one mSv (0.1 rem) in one hour at 30 centimeters from any source of radiation or 30 centimeters from any surface that the radiation penetrates.

  • Very high radiation area means an area, accessible to individuals, in which radiation levels from radiation sources external to the body could result in an individual receiving an absorbed dose in excess of 5 Gy (500 rad) in one hour at one meter from a source of radiation or one meter from any surface that the radiation penetrates.

  • Potential electrical output capacity means, with regard to a unit, 33 per- cent of the maximum design heat input of the unit.

  • Population means the population as ascertained at the last preceding census of which the relevant figures have been published;

  • High global warming potential hydrofluorocarbons means any hydrofluorocarbons in a particular end use for which EPA’s Significant New Alternatives Policy (SNAP) program has identified other acceptable alternatives that have lower global warming potential. The SNAP list of alternatives is found at 40 CFR part 82, subpart G, with supplemental tables of alternatives available at (http://www.epa.gov/snap/ ).

  • Functional behavioral assessment means an individualized assessment of the student that results in a team hypothesis about the function of a student’s behavior and, as appropriate, recommendations for a behavior intervention plan.

  • Unplanned Outage refers to the unavailable status of the units of the Power Plant other than Planned Outage. Based on the urgency of the needs of outage, the Unplanned Outage can be classified into five categories: (1) immediate outage; (2) the outage which could be delayed for a short while but the units must exit within six hours; (3) the outage which could be postponed over six hours but the units must exit within seventy-two hours; (4) the outage which could be deferred over seventy-two hours but the units must exit before the next Planned Outage; and (5) the prolonged outage which is beyond the period of the Planned Outage.

  • Functional impairment means both of the following:

  • Weather Normalized Site EUI means the amount of Energy that would have been used by a property under 30-year average temperatures, accounting for the difference between average temperatures and yearly fluctuations.

  • Flood-related erosion area management means the operation of an overall program of corrective and preventive measures for reducing flood-related erosion damage, including but not limited to emergency preparedness plans, flood-related erosion control works and floodplain management regulations.