Common use of Motricity Carrier Care Clause in Contracts

Motricity Carrier Care. The Motricity Carrier Care Support Services team is an interface between AT&T’s Level 2 Support Group (AT&T’s non-customer facing group) and Motricity for support of services provided by Motricity. This arrangement provides AT&T with access to a single point of contact for reporting incidents, receiving updates and escalation. Table 1 provides the Motricity Carrier Care hours of operation and contact information. A complete list of all contacts is also shown in Appendix A. These contacts are to be contacted per the escalation procedures outlined in Section 3. Hours of Operation 24 hours a day, 7 days a week and 365 days a year (7/24/365) Contact Phone Number *** Email Address *** Table 1, Motricity Carrier Care Contact Information

Motricity Carrier Care. The Motricity Carrier Care Support Services team is an interface between AT&T’s Level 2 Support Group (AT&T’s non-customer facing group) and Motricity for support of services provided by Motricity. This arrangement provides AT&T with access to a single point of contact for reporting incidents, receiving updates and escalation. Table 1 provides the Motricity Carrier Care hours of operation and contact information. A complete list of all contacts is also shown in Appendix A. These contacts are to be contacted per the escalation procedures outlined in Section 34.1.5. Hours of Operation 24 hours a day, 7 days a week and 365 days a year (7/24/365) Contact Phone Number *** Email Address *** Table 1, Motricity Carrier Care Contact Information

Motricity Carrier Care. The Motricity Carrier Care Support Services team is an interface between AT&T’s Level 2 Support Group (AT&T’s non-customer facing group) and Motricity for support of services provided by Motricity. This arrangement provides AT&T with access to a single point of contact for reporting incidents, receiving updates and escalation. Table 1 provides the Motricity Carrier Care hours of operation and contact information. A complete list of all contacts is also shown in Appendix A. These contacts are to be contacted per the escalation procedures outlined in Section 3. Hours of Operation 24 hours a day, 7 days a week and 365 days a year (7/24/365) Contact Phone Number *** Email Address *** Table 1, Motricity Carrier Care Contact Information*