Multnomah County Fleet Services Tow Requests. 3.2.1 Multnomah County Fleet Services occasionally requires towing or road service for County fleet vehicles due to breakdown or accident. Such requests will be made by telephone directly to Dispatcher.
3.2.2 Requests for lock-out service are not covered by the Tow Contract and Dispatcher is not required to dispatch these requests. The caller must seek this service directly from a private provider.
3.2.3 While most MC Fleet requests will come from the Fleet garages, Multnomah County Sheriff's Deputies may also request towing service for their own County vehicles. These requests may be made by telephone or by other type oftransmission.
3.2.4 The “E” license plate of each MC Fleet vehicle is to identify the towed or serviced vehicle. This number may be supplied to Dispatcher by the person ordering the tow or by the Tow Contractor when completing the tow.
4.1 Port Police Tow Requests.
4.1.1 Port Police tow requests will be received by CAD.
4.1.2 All information about a Port Police Tow Request, including tow truck number and tow driver identification, will be recorded on a tow slip and entered into the computerized data base.
4.1.3 All Port Police Tow Requests will be dispatched to Tow Contractors located in District 5, regardless of the location of the tow. Dispatcher will determine the next Tow Contractor in rotation in District 5.
4.1.4 Dispatcher will transmit the name of dispatched Tow Contractor to Port Dispatch bytelephone.
4.1.5 Dispatcher will use the Port Police Officer’s name to identify the requesting officer in the record.
4.1.6 Dispatcher will report to Port Police Dispatch all information supplied by the Tow Contractor when the tow is complete, including vehicle description and condition, the storage facility to which vehicle is towed, reason for tow, name of requesting officer, location of tow, time of Tow Request and time of tow completion, and any other information required by the Port Police. Port Police Dispatch will issue a Port Tow Identification Number for each completed Port Tow Request.
4.1.7 Dispatcher will promptly notify Port Police Dispatch when a Tow Contractor reports release of a vehicle towed by the Port as a recovered stolen vehicle.
4.1.8 Dispatcher will provide a monthly log report to the Port Police of all tows requested by the Port.
