NetApp Support Responsibilities Sample Clauses

NetApp Support Responsibilities. In consideration for the Charges, NetApp shall provide the SupportEdge Standard Offering to the Customer, which entitles the Customer to the following: a. Software Subscription Plan (“SSP”). i. SSP provides customers with access to all software updates, which are considered major and minor patches, patch releases, maintenance releases, and functionality enhancements during the Term for the Software. Distribution for SSP is via a download from the NOW web site at ▇▇▇▇://▇▇▇.▇▇▇▇▇▇.▇▇▇/NOW/cgi-bin/software. ii. Customer agrees as required by NetApp to upgrade to a supported release in order for NetApp to meet any support requirements. Any Hardware updates required to utilize new functionality of the Product are not included under SSP, and may be purchased at the then-current price list, less any applicable discount. iii. All software updates are governed by the terms and conditions described in the license agreement accompanying the original Software licensed by Customer.