Network Availability. Network availability is defined as Company network’s ability to pass incoming and outgoing TCP/IP traffic. Servers unavailability caused by network unavailability is not included in server uptime if such network unavailability is caused by factors beyond the Company’s control. Interruptions of service due to problems on the backbone or on the customer’s desktop or network are beyond the Company’s control. Interruptions of service caused by denial of service or similar attacks are beyond the Company’s control and are not included in downtime calculations.
Appears in 2 contracts
Network Availability. Network availability is defined as Company network’s the Companyʼs networkʼs ability to pass incoming and outgoing TCP/IP traffic. Servers A serverʼs unavailability caused by network unavailability is not included in server uptime if such network unavailability is caused by factors beyond the Company’s controluptime. Interruptions of service due to problems on the backbone or on the customer’s desktop or Customerʼs portion of the network are beyond the Company’s controlCompanyʼs control and are not included in uptime calculations. Interruptions of service caused by denial of service or similar attacks are beyond the Company’s Companyʼs control and are not included in downtime uptime calculations.
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