NETWORK DOWNTIME. If network downtime occurs due to malfunction of Lightwave’s network, affected Customers are eligible for a credit for each day of disruption. Network downtime is defined as an outage to Lightwave’s network exceeding ten (10) minutes between the hours of 6am and 10pm. Exceptions: Customers will not receive any credit in connection with any network failure or deficiency that is caused by or associated with:
Appears in 6 contracts
Samples: Lightwave Broadband, Lightwave Broadband, Lightwave Broadband
