New and Expanded Assets and Services Sample Clauses

New and Expanded Assets and Services. ITS will provide architecture and design services for ITS assets in a manner consistent with services offered to Town departments. All ITS-purchased/supported assets become the property of the Town (this supports the model for ongoing lifecycle of said assets). Implementation of new services or expansion of existing services for assets and services that ITS manages and supports for the Library, requires agreement from both parties. Requests must be submitted to ITS. Depending on the cost, effort, and new workload, the request may require a business case through the budgetary process or may be accommodated within existing operational budget with documentation. The Library will inform ITS of implementation of new services or expansion of existing services for assets and services that the Library manages and support, where integration with ITS-supported assets or Town network access is required. The Library and ITS will collaborate on requirements and implementation timelines for these services. ITS will act as a consultant and provide technical guidance for requirements including estimates where applicable. ITS will act as a consultant and provide security and network integration expertise and guidance for requirements where applicable. Depending on cost and effort required from ITS, the request may require a business case through the budgetary process. For all new or expanded services, being supported either by the Library or ITS, agreed-upon roles and responsibilities (Appendix A) will be documented in the attached reference that identifies ownership, costs and on-going operational budget and support impacts. On larger initiatives (e.g., introduction of new technologies or substantial expansion of ITS-supported assets), for ITS to become formally engaged, projects must have a supporting business case with: • Clear roles and responsibilities defined up front • Cost of the new or expanded service o Operational support requirements agreed upon o Operational budget funding arranged where required • Risk assessment • An identified project manager • Agreed upon deliverables • Agreed upon timelines • Agreed upon items to be added to the shared Roles and Responsibilities document attached in the appendix ITS will provide the Library with visibility over status and timelines for Library requests.
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