Common use of Non-Applicability of the Service Level Agreement Clause in Contracts

Non-Applicability of the Service Level Agreement. Unless otherwise set forth in the Services Description, the Service Level Agreement does not apply to (i) Services being provided Free of Charge, (ii) Services being provided for mobile applications, (iii) Add-On Services and (iv) Non-Hilti-Services (“Excluded Services”). Service Provider does not warrant for the Excluded Services any availability and does not provide any Support or rectification services for the Excluded Services. Exhibit 2 (Data Processing Agreement) to the Software and Services Subscription Agreement The terms being used in this DPA shall have the same meaning as under the Agreement and as further specified herein. This DPA is entered into by and between:

Non-Applicability of the Service Level Agreement. Unless otherwise set forth in the Services Description, the Service Level Agreement does not apply to (i) Services being provided Free of Charge, (ii) Services being provided for mobile applications, (iiiii) Add-On Services and (iviii) Non-Hilti-Services (“Excluded Services”). Service Provider does not warrant for the Excluded Services any availability and does not provide any Support or rectification services for the Excluded Services. Exhibit 2 (Data Processing Agreement) to the Software and Services Subscription Agreement The terms being used in this DPA shall have the same meaning as under the Agreement and as further specified herein. This DPA is entered into by and between: