Common use of Non-Emergency Services Procedure Clause in Contracts

Non-Emergency Services Procedure. 1) For non-emergency service, unless already onsite, the Contractor shall respond by visiting the work site within twenty-four (24) hours after notification (unless otherwise mutually agreed upon by the Service Coordinator and Contractor) in writing. The purpose of the visit shall be to assess the extent of the service requirements. 2) The Contractor shall provide a reasonably estimated “not to exceed” quote to the Service Coordinator within forty eight (48) hours, or business two (2) days. The timeframe between the County’s notification and the County’s receipt of the quote, should not exceed three (3) business days (unless otherwise mutually agreed upon by the Service Coordinator and Contractor in writing. 3) The quote shall be inclusive of the following elements: a. Xxxxx (clear description of the work to be performed) b. Timeframe in the number of calendar days to complete the work from the County’s authorization to proceed. c. Estimated hourly quantity for labor per the Contractor’s personnel classification and if work will be performed during standard and non-standard hours. d. Unit price per hour according to the Bid Response Form and labor totals e. Estimated cost of parts and materials (inclusive of mark-up) per the format of the Bid Response Form. The Contractor shall provide supplier and pricing information upon request. The County reserves the right to request this information prior to acceptance of quote and anytime during the project. f. Specialty equipment to be rented shall be listed by type and estimated length of the rental (example: Forklift for 1 week) g. Taxes and any other approved charges as a separate line item based on estimated cost of parts and materials No increases will be permitted unless unforeseen circumstances arise, and the increase is approved by the County in writing. 4) The Contractor shall not begin work until the Service Coordinator has accepted the quote, the Contractor has received the County issued Delivery Order and the Service Coordinator has given the Contractor expressed authorization to start with the work. 5) The County reserves the right to enter into negotiations with the Contractor whenever it deems that negotiations will be in the best interest of the County. These negotiations may increase or decrease the original scope of work. Upon completion of negotiations, a new quote shall be prepared by the Contractor and submitted to the Service Coordinator for approval. Upon approval the County shall issue a delivery order for the work or a change order if work is already in progress. 6) The Contractor shall submit an itemized invoice for services performed along with all supporting documents within thirty (30) calendar days of work completion.

Appears in 13 contracts

Samples: Contract, Hvac Installation and Repair Services Contract, Hvac Installation and Repair Services Contract

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Non-Emergency Services Procedure. 1) For non-emergency service, unless already onsite, the Contractor shall respond by visiting the work site within twenty-four (24) hours after notification (unless otherwise mutually agreed upon by the Service Coordinator and Contractor) in writing. The purpose of the visit shall be to assess the extent of the service requirements. 2) The Contractor shall provide a reasonably estimated “not to exceed” quote to the Service Coordinator within forty eight (48) hours, or business two (2) business days. The timeframe between the County’s notification and the County’s receipt of the quote, should not exceed three (3) business days (unless otherwise mutually agreed upon by the Service Coordinator and Contractor Contractor) in writing. 3) The quote shall be inclusive of the following elements: a. Xxxxx (clear description of the work to be performed) b. Timeframe in the number of calendar days to complete the work from the County’s authorization to proceed. c. Estimated hourly quantity for labor per the Contractor’s personnel classification and if work will shall be performed during standard and non-standard hours. d. Unit price per hour according to the Bid Response Form and labor totals e. Estimated cost of parts and materials (inclusive of mark-up) per the format of the Bid Response Form. The Contractor shall provide supplier and pricing information upon request. The County reserves the right to request this information prior to acceptance of quote and anytime during the project. f. Specialty equipment to be rented shall be listed by type and estimated length of the rental (example: Forklift for 1 week) g. Taxes and any other approved charges shall be listed as a separate line item based on estimated cost of parts and materials No increases will shall be permitted unless unforeseen circumstances arise, and the increase is approved by the County in writing. 4) The Contractor shall not begin work until the Service Coordinator has accepted the quote, the Contractor has received the County issued Delivery Order Order, and the Service Coordinator has given the Contractor expressed authorization to start with the work. 5) The County reserves the right to enter into negotiations with the Contractor whenever it deems that negotiations will be are in the best interest of the County. These negotiations may increase or decrease the original scope of work. Upon completion of negotiations, a new quote shall be prepared by the Contractor and submitted to the Service Coordinator for approval. Upon approval the County shall issue a delivery order for the work or a change order if work is already in progress. 6) The Contractor shall submit an itemized invoice for services performed performed, along with all supporting documents within thirty (30) calendar days of work completion.

Appears in 7 contracts

Samples: Contract for Electrical Maintenance, Repair and Replacement, Contract for Electrical Maintenance, Repair and Replacement, Contract for Electrical Maintenance, Repair and Replacement

Non-Emergency Services Procedure. 1) For non-emergency service, unless already onsite, the Contractor shall respond by visiting the work site within twenty-four (24) hours after notification (unless otherwise mutually agreed upon by the Service Coordinator and Contractor) in writing. The purpose of the visit shall be to assess the extent of the service requirements. 2) The Contractor shall provide a reasonably estimated “not to exceed” quote to the Service Coordinator within forty eight (48) hours, or business two (2) days. The timeframe between the County’s notification and the County’s receipt of the quote, should not exceed three (3) business days (unless otherwise mutually agreed upon by the Service Coordinator and Contractor in writing. 3) The quote shall be inclusive of the following elements: a. Xxxxx Scope (clear description of the work to be performed) b. Timeframe in the number of calendar days to complete the work from the County’s authorization to proceed. c. Estimated hourly quantity for labor per the Contractor’s personnel classification and if work will be performed during standard and non-standard hours. d. Unit price per hour according to the Bid Response Form and labor totals e. Estimated cost of parts and materials (inclusive of markxxxx-up) per the format of the Bid Response Form. The Contractor shall provide supplier and pricing information upon request. The County reserves the right to request this information prior to acceptance of quote and anytime during the project. f. Specialty equipment to be rented shall be listed by type and estimated length of the rental (example: Forklift for 1 week) g. Taxes and any other approved charges as a separate line item based on estimated cost of parts and materials No increases will be permitted unless unforeseen circumstances arise, and the increase is approved by the County in writing. 4) The Contractor shall not begin work until the Service Coordinator has accepted the quote, the Contractor has received the County issued Delivery Order and the Service Coordinator has given the Contractor expressed authorization to start with the work. 5) The County reserves the right to enter into negotiations with the Contractor whenever it deems that negotiations will be in the best interest of the County. These negotiations may increase or decrease the original scope of work. Upon completion of negotiations, a new quote shall be prepared by the Contractor and submitted to the Service Coordinator for approval. Upon approval the County shall issue a delivery order for the work or a change order if work is already in progress. 6) The Contractor shall submit an itemized invoice for services performed along with all supporting documents within thirty (30) calendar days of work completion.

Appears in 3 contracts

Samples: Contract for Plumbing Services, Contract, Contract for Plumbing Services

Non-Emergency Services Procedure. 1) For non-emergency service, unless already onsite, the Contractor shall respond by visiting the work site within twenty-four (24) hours after notification (unless otherwise mutually agreed upon by the Service Coordinator and Contractor) in writing. The purpose of the visit shall be to assess the extent of the service requirements. 2) The Contractor shall provide a reasonably estimated “not to exceed” quote to the Service Coordinator within forty eight (48) hours, or business two (2) days. The timeframe between the County’s notification and the County’s receipt of the quote, should not exceed three (3) business days (unless otherwise mutually agreed upon by the Service Coordinator and Contractor Contractor) in writing. 3) The quote shall be inclusive of the following elements: a. Xxxxx (clear description of the work to be performed) b. Timeframe in the number of calendar days to complete the work from the County’s authorization to proceed. c. Estimated hourly quantity for labor per the Contractor’s personnel classification and if work will be performed during standard and non-standard hours. d. Unit price per hour according to the Bid Response Form and labor totals e. Estimated cost of parts and materials (inclusive of mark-up) per the format of the Bid Response Form. The Contractor shall provide supplier and pricing information upon request. The County reserves the right to request this information prior to acceptance of quote and anytime during the project. f. Specialty equipment to be rented shall be listed by type and estimated length of the rental (example: Forklift for 1 week) g. Taxes and any other approved charges as a separate line item based on estimated cost of parts and materials No increases will be permitted unless unforeseen circumstances arise, and the increase is approved by the County in writing. 4) The Contractor shall not begin work until the Service Coordinator has accepted the quote, the Contractor has received the County issued Delivery Order and the Service Coordinator has given the Contractor expressed authorization to start with the work. 5) The County reserves the right to enter into negotiations with the Contractor whenever it deems that negotiations will be in the best interest of the County. These negotiations may increase or decrease the original scope of work. Upon completion of negotiations, a new quote shall be prepared by the Contractor and submitted to the Service Coordinator for approval. Upon approval the County shall issue a delivery order for the work or a change order if work is already in progress. 6) The Contractor shall submit an itemized invoice for services performed along with all supporting documents within thirty (30) calendar days of work completion.

Appears in 2 contracts

Samples: Contract, Contract Y20 148b

Non-Emergency Services Procedure. 1) For non-emergency service, unless already onsite, the Contractor shall respond by visiting the work site within twenty-four (24) hours after notification (unless otherwise mutually agreed upon by the Service Coordinator County Representative and Contractor) in writing. The purpose of the visit shall be to assess the extent of the service requirements. 2) The Contractor shall provide a reasonably estimated “not to exceed” quote to the Service Coordinator County Representative within forty forty-eight (48) hours, or business two (2) days. The timeframe between the County’s notification and the County’s receipt of the quote, should not exceed three (3) business days (unless otherwise mutually agreed upon by the Service Coordinator County Representative and Contractor in writing. 3) The quote shall be inclusive of the following elements: a. Xxxxx (clear description of the work to be performed) b. Timeframe in the number of calendar days to complete the work from the County’s authorization to proceed. c. Estimated hourly quantity for labor per the Contractor’s personnel classification and if work will be performed during standard and non-standard hours. d. Unit price per hour according to the Bid Response Form and labor totals e. Estimated cost of parts and materials (inclusive of mark-up) per the format of the Bid Response Form. The Contractor shall provide supplier and pricing information upon request. The County reserves the right to request this information prior to acceptance of quote and anytime during the project. f. Specialty equipment to be rented shall be listed by type and estimated length of the rental (example: Forklift for 1 week) g. Taxes and any other approved charges as a separate line item based on estimated cost of parts and materials No increases will be permitted unless unforeseen circumstances arise, and the increase is approved by the County in writing. 4) The Contractor shall not begin work until the Service Coordinator County Representative has accepted the quote, the Contractor has received the County issued Delivery Order and the Service Coordinator County Representative has given the Contractor expressed authorization to start with the work. 5) The County reserves the right to enter into negotiations with the Contractor whenever it deems that negotiations will be in the best interest of the County. These negotiations may increase or decrease the original scope of work. Upon completion of negotiations, a new quote shall be prepared by the Contractor and submitted to the Service Coordinator County Representative for approval. Upon approval the County shall issue a delivery order for the work or a change order if work is already in progress. 6) The Contractor shall submit an itemized invoice for services performed along with all supporting documents within thirty (30) calendar days of work completion.

Appears in 2 contracts

Samples: Contract for Plumbing Services, Plumbing Services Contract

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Non-Emergency Services Procedure. 1) For non-emergency serviceservices, unless already onsiteincluding repairs discovered during the schedule maintenance pump-out and inspections, t he Contractor shall provide a reasonably estimated “not to exceed” itemized quote to the Service Coordinator within forty- eight (48) hours, or two (2) business days of the discovery or notification from the County. 2) If a site visit is required to assess the extent of the service requirements, the Contractor shall respond by visiting the work site worksite within twenty-four (24) hours after notification (unless otherwise mutually agreed upon by the Service Coordinator and Contractor) in writing. The purpose of the visit shall be to assess the extent of the service requirements. 2) The Contractor shall provide a reasonably estimated “not to exceed” quote to the Service Coordinator within forty eight (48) hours, or business two (2) days). The timeframe between the County’s notification and the County’s receipt of the quote, should shall not exceed three (3) business days (unless otherwise mutually agreed upon by the Service Coordinator and Contractor in writing). 3) The quote shall be inclusive of the following elements: a. Xxxxx (Scope - clear description of the work to be performed) b. Timeframe The timeframe in the number of calendar days to complete the work from the County’s authorization to proceedreceipt of the delivery order. c. Estimated hourly quantity for labor per the Contractor’s personnel classification and if work will be performed during standard and non-standard hours.labor d. Unit price per hour according to the Bid Response Form and labor totals e. Estimated The estimated cost of parts and materials (inclusive of mark-up) per the format of the Bid Response Form. The Contractor shall provide supplier and pricing information upon request. The County reserves the right to request this information prior to acceptance of quote and anytime during the project. f. Specialty equipment to be rented shall be listed by type and estimated length of the rental (example: Forklift for 1 week) g. Taxes and any other approved charges as a separate line item based on the estimated cost of parts and materials materials. No increases will be permitted unless unforeseen circumstances arise, arise and the increase is approved by the County in writing. 4) The Contractor shall not begin work until the Service Coordinator has accepted the quote, the Contractor has received the County issued Delivery Order and the Service Coordinator has given the Contractor expressed authorization to start with the work. 5) The County reserves the right to enter into negotiations with the Contractor whenever it deems that negotiations will be in the best interest of the County. These negotiations may increase or decrease the original scope of work. Upon completion of negotiations, a new quote shall be prepared by the Contractor and submitted to the Service Coordinator for approval. Upon approval approval, the County shall issue a delivery order Delivery Order for the work or a change order if work is already in progress. 6) The Contractor shall submit an itemized invoice for services performed along with all supporting documents within thirty (30) calendar days of work completioncompletion unless otherwise stated herein.

Appears in 2 contracts

Samples: Contract for Maintenance Services, Contract for Maintenance Services

Non-Emergency Services Procedure. 1) For non-emergency service, unless already onsite, the Contractor shall respond by visiting the work site within twenty-four (24) hours after notification (unless otherwise mutually agreed upon by the Service Coordinator and Contractor) in writing. The purpose of the visit shall be to assess the extent of the service requirements. 2) The Contractor shall provide a reasonably estimated “not to exceed” quote to the Service Coordinator within forty eight (48) hours, or business two (2) days. The timeframe between the County’s notification and the County’s receipt of the quote, should not exceed three (3) business days (unless otherwise mutually agreed upon by the Service Coordinator and Contractor Contractor) in writing. 3) The quote shall be inclusive of the following elements: a. Xxxxx Scope (clear description of the work to be performed) b. Timeframe in the number of calendar days to complete the work from the County’s authorization to proceed. c. Estimated hourly quantity for labor per the Contractor’s personnel classification and if work will be performed during standard and non-standard hours. d. Unit price per hour according to the Bid Response Form and labor totals e. Estimated cost of parts and materials (inclusive of markxxxx-up) per the format of the Bid Response Form. The Contractor shall provide supplier and pricing information upon request. The County reserves the right to request this information prior to acceptance of quote and anytime during the project. f. Specialty equipment to be rented shall be listed by type and estimated length of the rental (example: Forklift for 1 week) g. Taxes and any other approved charges as a separate line item based on estimated cost of parts and materials No increases will be permitted unless unforeseen circumstances arise, and the increase is approved by the County in writing. 4) The Contractor shall not begin work until the Service Coordinator has accepted the quote, the Contractor has received the County issued Delivery Order and the Service Coordinator has given the Contractor expressed authorization to start with the work. 5) The County reserves the right to enter into negotiations with the Contractor whenever it deems that negotiations will be in the best interest of the County. These negotiations may increase or decrease the original scope of work. Upon completion of negotiations, a new quote shall be prepared by the Contractor and submitted to the Service Coordinator for approval. Upon approval the County shall issue a delivery order for the work or a change order if work is already in progress. 6) The Contractor shall submit an itemized invoice for services performed along with all supporting documents within thirty (30) calendar days of work completion.

Appears in 2 contracts

Samples: Contract Y20 148b, Contract for Professional Services

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