Common use of NON-PRODUCTION INSTANCE AT-RISK SERVICE OFFERING Clause in Contracts

NON-PRODUCTION INSTANCE AT-RISK SERVICE OFFERING. Customer acknowledges that Service Offering in the Non-Production Environment are at-risk services given that they are in support of Customer development, user acceptance testing, pre-production staging, and preview(s) of upcoming Service Offering changes to the Production Environment as defined in Exhibit 1, Section I. As such, Service Offering provided in the Non-Production Environment are not eligible for credits on future charges as a result of any failure to meet or exceed the requirements of this Section II.

NON-PRODUCTION INSTANCE AT-RISK SERVICE OFFERING. Customer acknowledges that Service Offering in the Non-Production Environment are at-risk services given that they are in support of Customer development, user acceptance testing, pre-production staging, and preview(s) of upcoming Service Offering changes to the Production Environment as defined in Exhibit 1, Section I. As such, Service Offering provided in the Non-Production Environment are not eligible for credits on future charges as a result of any failure to meet or exceed the requirements of this Section IIII.3.