Common use of Notice and Handling of Customer Complaints Clause in Contracts

Notice and Handling of Customer Complaints. a) MLIDC shall promptly notify Broker of MLIDC's receipt of notice of any Customer Complaints relating to sales practices or marketing issues relating to the Contracts by forwarding to Broker a copy of any written materials in connection with such Customer Complaint and any additional information as may be necessary to furnish a complete understanding of same. Broker shall be responsible for resolving Customer Complaints involving sales practices or marketing issues. MLIDC shall cooperate with Broker and provide information to Broker related to sales practices and marketing Customer Complaints that is reasonably required by Broker to facilitate the resolution of such Customer Complaints. During the resolution of a sales practices or marketing related Customer Complaint, Broker shall provide MLIDC with a copy of all correspondence sent and received regarding that Customer Complaint. Nothing contained in this Section 6.3 (a) shall limit MLIDC's right to settle as described in Section 6.4. b) Broker shall promptly notify MLIDC of Broker's receipt of notice of any Customer Complaint by forwarding to MLIDC a copy of any written materials in connection with the Customer Complaint and such additional information as may be necessary to furnish a complete understanding of same. MLIDC shall be responsible for resolving Customer Complaints involving administrative issues. Broker shall cooperate with MLIDC and provide information to MLIDC related to administrative Customer Complaints that is reasonably required by MLIDC to facilitate the resolution of such Customer Complaints.

Notice and Handling of Customer Complaints. a) MLIDC shall promptly notify Broker of MLIDC's receipt of notice of any Customer Complaints relating to sales practices or marketing issues relating to the Contracts by forwarding to Broker a copy of any written materials in connection with such Customer Complaint and any additional information as may be necessary to furnish a complete understanding of same. Broker shall be responsible for resolving Customer Complaints involving sales practices or marketing issues. MLIDC shall cooperate with Broker and provide information to Broker related to sales practices and marketing Customer Complaints that is reasonably required by Broker to facilitate the resolution of such Customer Complaints. During the resolution of a sales practices or marketing related Customer Complaint, Broker shall provide MLIDC with a copy of all correspondence sent and received regarding that Customer Complaint. Nothing contained in this Section 6.3 7.3 (a) shall limit MLIDC's right to settle as described in Section 6.47.4. b) Broker shall promptly notify MLIDC of Broker's receipt of notice of any Customer Complaint by forwarding to MLIDC a copy of any written materials in connection with the Customer Complaint and such additional information as may be necessary to furnish a complete understanding of same. MLIDC shall be responsible for resolving Customer Complaints involving administrative issues. Broker shall cooperate with MLIDC and provide information to MLIDC related to administrative Customer Complaints that is reasonably required by MLIDC to facilitate the resolution of such Customer Complaints.

Notice and Handling of Customer Complaints. a) MLIDC Principal Underwriter shall promptly notify Broker of MLIDC's Principal Underwriter’s receipt of notice of any Customer Complaints relating to sales practices or marketing issues relating to the Contracts by forwarding to Broker a copy of any written materials in connection with such Customer Complaint and any additional information as may be necessary to furnish a complete understanding of same. Broker shall be responsible for resolving Customer Complaints involving sales practices or marketing issues. MLIDC Principal Underwriter shall cooperate with Broker and provide information to Broker related to sales practices and marketing Customer Complaints that is reasonably required by Broker to facilitate the resolution of such Customer Complaints. During the resolution of a sales practices or marketing related Customer Complaint, Broker shall provide MLIDC Principal Underwriter with a copy of all correspondence sent and received regarding that Customer Complaint. Nothing contained in this Section 6.3 (a) shall limit MLIDC's Principal Underwriter’s right to settle as described in Section 6.4. b) Broker shall promptly notify MLIDC Principal Underwriter of Broker's ’s receipt of notice of any Customer Complaint by forwarding to MLIDC Principal Underwriter a copy of any written materials in connection with the Customer Complaint and such additional information as may be necessary to furnish a complete understanding of same. MLIDC Principal Underwriter shall be responsible for resolving Customer Complaints involving administrative issues. Broker shall cooperate with MLIDC Principal Underwriter and provide information to MLIDC Principal Underwriter related to administrative Customer Complaints that is reasonably required by MLIDC Principal Underwriter to facilitate the resolution of such Customer Complaints.

Notice and Handling of Customer Complaints. a) MLIDC Principal Underwriter shall promptly notify Broker of MLIDCPrincipal Underwriter's receipt of notice of any Customer Complaints relating to sales practices or marketing issues relating to the Contracts by forwarding to Broker a copy of any written materials in connection with such Customer Complaint and any additional information as may be necessary to furnish a complete understanding of same. Broker shall be responsible for resolving Customer Complaints involving sales practices or marketing issues. MLIDC Principal Underwriter shall cooperate with Broker and provide information to Broker related to sales practices and marketing Customer Complaints that is reasonably required by Broker to facilitate the resolution of such Customer Complaints. During the resolution of a sales practices or marketing related Customer Complaint, Broker shall provide MLIDC Principal Underwriter with a copy of all correspondence sent and received regarding that Customer Complaint. Nothing contained in this Section 6.3 (a) shall limit MLIDCPrincipal Underwriter's right to settle as described in Section 6.4. b) Broker shall promptly notify MLIDC Principal Underwriter of Broker's receipt of notice of any Customer Complaint by forwarding to MLIDC Principal Underwriter a copy of any written materials in connection with the Customer Complaint and such additional information as may be necessary to furnish a complete understanding of same. MLIDC Principal Underwriter shall be responsible for resolving Customer Complaints involving administrative issues. Broker shall cooperate with MLIDC Principal Underwriter and provide information to MLIDC Principal Underwriter related to administrative Customer Complaints that is reasonably required by MLIDC Principal Underwriter to facilitate the resolution of such Customer Complaints.

Notice and Handling of Customer Complaints. a) MLIDC Principal Underwriter shall promptly notify Broker of MLIDC's Principal Underwriter’s receipt of notice of any Customer Complaints relating to sales practices or marketing issues relating to the Contracts by forwarding to Broker a copy of any written materials in connection with such Customer Complaint and any additional information as may be necessary to furnish a complete understanding of same. Broker shall be responsible for resolving Customer Complaints involving sales practices or marketing issues. MLIDC Principal Underwriter shall cooperate with Broker and provide information to Broker related to sales practices and marketing Customer Complaints that is reasonably required by Broker to facilitate the resolution of such Customer Complaints. During the resolution of a sales practices or marketing related Customer Complaint, Broker shall provide MLIDC Principal Underwriter with a copy of all correspondence sent and received regarding that Customer Complaint. Nothing contained in this Section 6.3 (a) shall limit MLIDC's Principal Underwriter’s right to settle as described in Section 6.4. b) Broker shall promptly notify MLIDC Principal Underwriter of Broker's Xxxxxx’s receipt of notice of any Customer Complaint by forwarding to MLIDC Principal Underwriter a copy of any written materials in connection with the Customer Complaint and such additional information as may be necessary to furnish a complete understanding of same. MLIDC Principal Underwriter shall be responsible for resolving Customer Complaints involving administrative issues. Broker shall cooperate with MLIDC Principal Underwriter and provide information to MLIDC Principal Underwriter related to administrative Customer Complaints that is reasonably required by MLIDC Principal Underwriter to facilitate the resolution of such Customer Complaints.

Notice and Handling of Customer Complaints. a) MLIDC shall promptly notify Broker of MLIDC's ’s receipt of notice of any Customer Complaints relating to sales practices or marketing issues relating to the Contracts by forwarding to Broker a copy of any written materials in connection with such Customer Complaint and any additional information as may be necessary to furnish a complete understanding of same. Broker shall be responsible for resolving Customer Complaints involving sales practices or marketing issues. MLIDC shall cooperate with Broker and provide information to Broker related to sales practices and marketing Customer Complaints that is reasonably required by Broker to facilitate the resolution of such Customer Complaints. During the resolution of a sales practices or marketing related Customer Complaint, Broker shall provide MLIDC with a copy of all correspondence sent and received regarding that Customer Complaint. Nothing contained in this Section 6.3 (a) shall limit MLIDC's ’s right to settle as described in Section 6.4. b) Broker shall promptly notify MLIDC of Broker's ’s receipt of notice of any Customer Complaint by forwarding to MLIDC a copy of any written materials in connection with the Customer Complaint and such additional information as may be necessary to furnish a complete understanding of same. MLIDC shall be responsible for resolving Customer Complaints involving administrative issues. Broker shall cooperate with MLIDC and provide information to MLIDC related to administrative Customer Complaints that is reasonably required by MLIDC to facilitate the resolution of such Customer Complaints.

Notice and Handling of Customer Complaints. a) MLIDC Principal Underwriter shall promptly notify Broker of MLIDC's Principal Underwriter’s receipt of notice of any Customer Complaints relating to sales practices or marketing issues relating to the Contracts by forwarding to Broker a copy of any written materials in connection with such Customer Complaint and any additional information as may be necessary to furnish a complete understanding of same. Broker shall be responsible for resolving Customer Complaints involving sales practices or marketing issues. MLIDC Principal Underwriter shall cooperate with Broker and provide information to Broker related to sales practices and marketing Customer Complaints that is reasonably required by Broker to facilitate the resolution of such Customer Complaints. During the resolution of a sales practices or marketing related Customer Complaint, Broker shall provide MLIDC Principal Underwriter with a copy of all correspondence sent and received regarding that Customer Complaint. Nothing contained in this Section 6.3 (a) shall limit MLIDC's Principal Underwriter’s right to settle as described in Section 6.4. b) Broker shall promptly notify MLIDC Principal Underwriter of Broker's ’s receipt of notice of any Customer Complaint by forwarding to MLIDC Principal Underwriter a copy of any written materials in connection with the Customer Complaint and such additional information as may be necessary to furnish a complete understanding of same. MLIDC Principal Underwriter shall be responsible for resolving Customer Complaints involving administrative issues. Broker shall cooperate with MLIDC Principal Enterprise Selling Agreement 5-17 Underwriter and provide information to MLIDC Principal Underwriter related to administrative Customer Complaints that is reasonably required by MLIDC Principal Underwriter to facilitate the resolution of such Customer Complaints.