Common use of Notification and submission Clause in Contracts

Notification and submission. The claimant (you, a family member, or appointed executor) must notify the insurer of a claim as soon as possible after the event, but no later than 12 (twelve) months after the claim event occurring. If the claimant doesn’t do this, the insurer shall not be liable to pay any benefits under the Plan for such claim. Notification can be done telephonically or by e-mail at Tel: 000 000 0000; E-mail: ; or Fax: (000) 000 0000. Documentation: You can request claim forms, documentation or information from the insurer by using the contact details provided above. The claimant must provide the insurer with all documents, reports and information necessary to assess the claim. The insurer reserves the right to request any additional information, in order to verify or process the claim, which must be provided at the claimant’s cost. Conditions: If you submitted any Disability claim under this Plan, you have the obligation to undergo reasonable medical treatment by appropriate medical specialists. The insurer reserves the right to request a second opinion from a medical practitioner of its choice at its own expense. The medical practitioner’s report will be final and binding. If the insurer rejects your claim, you have 90 (ninety) calendar days to lodge your objection in writing. The insurer will reassess your claim based on any representations made in support of your request for a review and advise you of our final decision in writing. The insurer shall be relieved of liability and a claim shall be deemed to have prescribed should summons not have been served on it within a period of 180 (one hundred and eighty) calendar days of your receipt of the insurer’s final decision. This 180 (one hundred and eighty) calendar day period is in addition to the 90 (ninety) calendar days referred to above. Complaints procedures Plan or claim Complaints: If you have any complaint about this Plan or a claim, please contact the Complaints Call Centre on Tel: 000 000 0000 ; E-mail: . You can contact the compliance officer on Tel: 000 000 0000; E-mail: . Unresolved Complaints: If we still dispute or reject your claim and you are not satisfied with the reasons provided for such rejection or if you have any unresolved dispute about this Plan, you may refer the matter to the Ombudsman for Long-term Insurance: Private Bag X45, Claremont, 7735; Tel: (000) 000 0000; Fax: (000) 000 0000; Email: ;

Notification and submission. The claimant (you, a family member, or appointed executor) must notify the insurer of a claim as soon as possible after the event, but no later than 12 twelve (twelve12) months after the claim event occurring. If the claimant doesn’t do this, the insurer shall not be liable to pay any benefits under the Plan for such claim. Notification can be done telephonically or by e-mail at Tel: 000 000 0000; E-mail: ; or Fax: (000) 000 0000. Documentation: You can request claim forms, documentation or information from the insurer by using the contact details provided above. The claimant must provide the insurer with all documents, reports and information necessary to assess the claim. The insurer reserves the right to request any additional information, in order to verify or process the claim, which must be provided at the claimant’s cost. Conditions: If you submitted any Disability claim under this Plan, you have the obligation to undergo reasonable medical treatment by appropriate medical specialists. The insurer reserves the right to request a second opinion from a medical practitioner of its choice at its own expense. The medical practitioner’s report will be final and binding. If the insurer rejects your claim, you have 90 ninety (ninety90) calendar days to lodge your objection in writing. The insurer will reassess your claim based on any representations made in support of your request for a review and advise you of our final decision in writing. The insurer shall be relieved of liability and a claim shall be deemed to have prescribed should summons not have been served on it within a period of 180 (one hundred and eightyeighty (180) calendar days of your receipt of the insurer’s final decision. This 180 (one hundred and eightyeighty (180) calendar day period is in addition to the 90 ninety (ninety90) calendar days referred to above. Complaints procedures Plan or claim Complaints: If you have any complaint about this Plan or a claim, please contact the Complaints Call Centre on Tel: 000 000 0000 ; E-mail: . You can contact the compliance officer on Tel: 000 000 0000; E-mail: . Unresolved Complaints: If we still dispute or reject your claim and you are not satisfied with the reasons provided for such rejection or if you have any unresolved dispute about this Plan, you may refer the matter to the Ombudsman for Long-term Insurance: Private Bag X45, Claremont, 7735; Tel: (000) 000 0000; Fax: (000) 000 0000; Email: ;.

Notification and submission. The claimant (you, a family member, or appointed executor) must notify the insurer of a claim as soon as possible after the event, but no later than 12 twelve (twelve12) months after the claim event occurring. If the claimant doesn’t do this, the insurer shall not be liable to pay any benefits under the Plan for such claim. Notification can be done telephonically or by e-mail at Tel: 000 000 0000; E-mail: ; or Fax: (000) 000 0000. fnblifeclaims.@xxx.xx.xx Documentation: You can request claim forms, documentation or information from the insurer by using the contact details provided above. The claimant must provide the insurer with all documents, reports and information necessary to assess the claim. The insurer reserves the right to request any additional information, in order to verify or process the claim, which must be provided at the claimant’s cost. Conditions: If you submitted any permanent Disability claim under this Plan, you have the obligation to undergo reasonable medical treatment by appropriate medical specialistspractitioners (a qualified medical specialist supervising his care for that specific condition, illness or injury). The This is needed to reasonably prevent a claim event from happening. If a claim needs to be made, the insurer reserves the right may also need you to request a second opinion from see a medical practitioner of its choice at its own expenseto give it extra evidence and information. The insurer will pay the costs of such a medical practitioner’s report . The insurer will be final only pay the claim when all evidence and bindinginformation has been accepted by it. If the insurer rejects your claim, you have 90 ninety (ninety90) calendar days to lodge your objection in writing. The insurer will reassess your claim based on any representations made in support of your request for a review and advise you of our final decision in writing. The insurer shall be relieved of liability and a claim shall be deemed to have prescribed should summons not have been served on it within a period of 180 six (one hundred and eighty6) calendar days months of your receipt of the insurer’s final decision. This 180 is six (one hundred and eighty6) calendar day months period is in addition to the 90 ninety (ninety90) calendar days referred to above. Borrowing or security: This Plan does not have any surrender or paid-up value. This means that if the Plan is canceled, you will not receive any pay out. You also cannot borrow money against this Plan or use it as security for a loan other than the credit agreement. Complaints procedures Plan or claim Complaints: If you have any complaint about this Plan or a claim, please contact the Complaints Call Centre on Tel: 000 000 0000 0000; E-mail: xxxx@xxx.xx.xx. You can contact contract the compliance officer on Tel: 000 000 0000; E-mail: . xxxxxxxxxxxxxx@xxx.xx.xx Unresolved Complaints: If we still dispute or reject your claim and you are not satisfied with the reasons provided for such rejection or if you have any unresolved dispute about this Plan, you may refer the matter to the Ombudsman for Long-Long- term Insurance: Third Floor, Sunclare Building, 00 Xxxxxx Xxxxxx, Claremont, Cape Town; Private Bag X45, Claremont, 7735; Tel: (000) 000 0000; Fax: (000) 000 0000; Email: ;info @xxxxx.xx. za; Website: xxx.xxxxx.xx.xx Financial Services Provider Complaints: If you have any complaint about the financial services provider, FNB, you can contact the Complaints Call Centre at Tel: 0000 00 00 00; Fax: 000 000 0000; Email: xxxx@xxx.xx.xx You can contact the compliance officer on Tel: 000 000 0000; Fax: 000 000 0000. Unresolved Complaints: If after you have contacted FNB and you have any unresolved dispute about the financial service provided to you, you can contact the FAIS Ombudsman, Sussex office Par Ground Floor. Block B, 000 Xxxxxxxx Xxxx, xxx Xxxxxxxx Xxxx and Sussex Avenue, Pretoria; Tel: 000 000 0000; Fax 000 000 0000; Email: info @xxxxxxxxx.xx.xx; Website: xxx.xxxxxxxxx.xx.xx

Notification and submission. The claimant (you, a family member, or appointed executor) must notify the insurer of a claim as soon as possible after the event, but no later than 12 twelve (twelve12) months after the claim event occurring. If the claimant doesn’t do this, the insurer shall not be liable to pay any benefits under the Plan for such claim. Notification can be done telephonically or by e-mail at Tel: 000 000 0000; E-mail: ; or Fax: (000) 000 0000. Documentation: You can request claim forms, documentation or information from the insurer by using the contact details provided above. The claimant must provide the insurer with all documents, reports and information necessary to assess the claim. The insurer reserves the right to request any additional information, in order to verify or process the claim, which must be provided at the claimant’s cost. Conditions: If you submitted any permanent Disability claim under this Plan, you have the obligation to undergo reasonable medical treatment by appropriate medical specialistspractitioners (a qualified medical specialist supervising his care for that specific condition, illness or injury). The This is needed to reasonably prevent a claim event from happening. If a claim needs to be made, the insurer reserves the right may also need you to request a second opinion from see a medical practitioner of its choice at its own expenseto give it extra evidence and information. The insurer will pay the costs of such a medical practitioner’s report . The insurer will be final only pay the claim when all evidence and bindinginformation has been accepted by it. If the insurer rejects your claim, you have 90 ninety (ninety90) calendar days to lodge your objection in writing. The insurer will reassess your claim based on any representations made in support of your request for a review and advise you of our final decision in writing. The insurer shall be relieved of liability and a claim shall be deemed to have prescribed should summons not have been served on it within a period of 180 six (one hundred and eighty6) calendar days months of your receipt of the insurer’s final decision. This 180 six (one hundred and eighty6) calendar day months period is in addition to the 90 ninety (ninety90) calendar days referred to above. Borrowing or security: This Plan does not have any surrender or paid-up value. This means that if the Plan is canceled, you will not receive any pay out. You also cannot borrow money against this Plan or use it as security for a loan other than the credit agreement. Complaints procedures Plan or claim Complaints: If you have any complaint about this Plan or a claim, please contact the Complaints Call Centre on Tel: 000 000 0000 0000; E-mail: . You can contact the compliance officer on Tel: 000 000 0000; E-mail: . Unresolved Complaints: If we still dispute or reject your claim and you are not satisfied with the reasons provided for such rejection or if you have any unresolved dispute about this Plan, you may refer the matter to the Ombudsman for Long-term Insurance: Third Floor, Sunclare Building, 00 Xxxxxx Xxxxxx, Claremont, Cape Town; Private Bag X45, Claremont, 7735; Tel: (000) 000 0000; Fax: (000) 000 0000; Email: ;; Website: Financial Services Provider Complaints: If you have any complaint about the financial services provider, FNB, you can contact the Complaints Call Centre at Tel: 0000 00 00 00; Fax: 000 000 0000; Email: You can contact the compliance officer on Tel: 000 000 0000; Fax: 000 000 0000. Unresolved Complaints: If after you have contacted FNB and you have any unresolved dispute about the financial service provided to you, you can contact the FAIS Ombudsman; Sussex Office Park Ground Floor, Block B, 000 Xxxxxxxx Xxxx, xxx Xxxxxxxx Xxxx and Sussex Avenue, Pretoria; Tel: 000 000 0000; Fax 000 000 0000; Email: ; Website: