Notification Details. We will provide the following details regarding the confirmed Security Incident to customer: (i) date that the Security Incident was identified and confirmed; (ii) the nature and impact of the Security Incident; (iii) actions already taken by us;
Appears in 10 contracts
Samples: Genesys Cloud Service Agreement, Genesys Cloud Service Agreement, Purecloud Service Agreement
Notification Details. We will provide the following details regarding the confirmed Security Incident to customer: (i) date that the Security Incident was identified and confirmed; (ii) the nature and impact of the Security Incident; (iii) actions already taken by us;; (iv) corrective measures to be taken; and (v) evaluation of alternatives and next steps.
Appears in 2 contracts
Samples: Genesys Cloud Service Agreement, Genesys Cloud Service Agreement