Common use of OBLIGATION OF COMPLIANCE, QUALITY, VALUE AND EQUAL TREATMENT OF DINERS Clause in Contracts

OBLIGATION OF COMPLIANCE, QUALITY, VALUE AND EQUAL TREATMENT OF DINERS. 2.1. The parties acknowledge that meeting consumers’ (Diners) expectations is a material Restaurant’s obligation under this Agreement. In this spirit, the Restaurateur commits to ensure that the quality of the Restaurateur's catering, compliance of its service with TheFork's range of Special Offers, description of the Special Offer in the Order Form and on the Platform, the equal treatment of Diners making use of a Special Offer, are material elements of this Agreement. If the Restaurateur's service quality is unsatisfactory, if the Special Offer is restricted or amended during the dining experience, in case of a partial service or a service not complying with the details of the Special Offers or in case of unfair treatment of Diners making use of a Special Offer (e.g. cancellation of reservations made with a Special Offer, different quantities, special menu with Special Offers excluded), TheFork may without notice, cancel and withdraw the Restaurateur’s access to Special Offers. 2.2. Repeated breaches of the obligations of compliance, quality and equal treatment under Article 2.1 above shall entitle TheFork to unpublish the Restaurant from the Platform without further notice, notwithstanding the statutory rights of the Restaurateur and the contractual remedies set out in Article 12 of the General Conditions of Sale and Use (complaints procedure and mediation) which remain available to the Restaurateur. The Restaurateur will be notified of the reasons for the unpublishing by email. 2.3. Special Offers must match those set out in TheFork's special offers catalog offered to the Restaurateur, or otherwise made available to the Restaurateur on the Application, and reflected in the Order Form. These Special Offers must have a material and tangible value. 2.4. TheFork also reserves the right to refuse or cancel a Special Offer if the Restaurateur does not correctly use the Application to manage reservations, and/or if the Restaurateur does not meet its obligations under the General Conditions of Sale and Use.

Appears in 2 contracts

Samples: General Conditions of Sale and Use, General Conditions of Sale and Use

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OBLIGATION OF COMPLIANCE, QUALITY, VALUE AND EQUAL TREATMENT OF DINERS. 2.1. The parties acknowledge that meeting consumers’ (Diners) expectations is a material Restaurant’s obligation under this Agreement. In this spirit, the Restaurateur commits to ensure that the quality of the Restaurateur's catering, compliance of its service with TheFork's range of Special Offers, description of the Special Offer in the Order Form and on the Platform, the equal treatment of Diners making use of a Special Offer, are material elements of this Agreement. If the Restaurateur's service quality is unsatisfactory, if the Special Offer is restricted or amended during the dining experience, in case of a partial service or a service not complying with the details of the Special Offers or in case of unfair treatment of Diners making use of a Special Offer (e.g. cancellation of reservations made with a Special Offer, different quantities, special menu with Special Offers excluded), TheFork may without notice, cancel and withdraw the Restaurateur’s access to Special Offers. 2.2. Repeated breaches of the obligations of compliance, quality and equal treatment under Article 2.1 above shall entitle TheFork to unpublish the Restaurant from the Platform without further notice, notwithstanding the statutory rights of the Restaurateur and the contractual remedies set out in Article 12 of the General Conditions of Sale and Use (complaints procedure and mediation) which remain available to the Restaurateur. The Restaurateur will be notified of the reasons for the unpublishing by email. 2.3. Special Offers must match those set out in TheFork's special offers catalog offered to the Restaurateur, or otherwise made available to the Restaurateur on the Application, and reflected in the Order Form. These Special Offers must have a material and tangible value. 2.4. TheFork also reserves the right to refuse or cancel a Special Offer if the Restaurateur does not correctly use the Application to manage reservations, and/or if the Restaurateur does not meet its obligations under the General Conditions of Sale and Use.

Appears in 1 contract

Samples: General Conditions of Sale and Use

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OBLIGATION OF COMPLIANCE, QUALITY, VALUE AND EQUAL TREATMENT OF DINERS. 2.1. The parties acknowledge that meeting consumers’ (Diners) expectations is a material Restaurant’s obligation under this Agreement. In this spirit, the Restaurateur commits to ensure that the quality of the Restaurateur's catering, compliance of its service with TheFork's range of Special Offers, description of the Special Offer in the Order Form and on the Platform, the equal treatment of Diners making use of a Special Offer, are material elements of this Agreement. If the Restaurateur's service quality is unsatisfactory, if the Special Offer is restricted or amended during the dining experience, in case of a partial service or a service not complying with the details of the Special Offers or in case of unfair treatment of Diners making use of a Special Offer (e.g. cancellation of reservations made with a Special Offer, different quantities, special menu with Special Offers excluded), TheFork may without notice, cancel and withdraw the Restaurateur’s access to Special Offers. 2.2. Repeated breaches of the obligations of compliance, quality and equal treatment under Article 2.1 above shall entitle TheFork to unpublish the Restaurant from the Platform without further notice, notwithstanding the statutory rights of the Restaurateur and the contractual remedies set out in Article 12 of the General Conditions of Sale and Use (complaints procedure and mediation) which remain available to the Restaurateur. The Restaurateur will be notified of the reasons for the unpublishing by email. 2.3. Special Offers must match those set out in TheFork's special offers catalog offered to the Restaurateur, or otherwise made available to the Restaurateur on the Application, and reflected in the Order Form. These Special Offers must have a material and tangible value. 2.4. TheFork also reserves the right to refuse or cancel a Special Offer if the Restaurateur does not correctly use the Application to manage reservations, and/or if the Restaurateur does not meet its obligations under the General Conditions of Sale and Use.the

Appears in 1 contract

Samples: General Conditions of Sale and Use

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