Common use of Other Business Expenses Clause in Contracts

Other Business Expenses. Parking at the airport is reimbursable. Tolls to and from the airport and while traveling at the Customer site are reimbursable. Tipping on cab fare exceeding 15% is not reimbursable. Xxxxxx tips are reimbursable, not exceeding $1.00 per bag. Laundry is reimbursable when travel includes a weekend day or Company Holiday and the hotel stay is four nights or more. Laundry charges must be incurred during the trip and the limit is one shirt and one pair of pants/skirt per day. With the exception of tips, receipts shall be provided to Customer upon request for all of the aforementioned items. MEALS – Standard per Diem. Subject to change due to cost of living. EXHIBIT 4 Minimum Insurance Requirements • Workers’ Compensation, statutory limits, and Employer’s Liability with limits no less than $1,000,000. • Commercial General Liability insurance, covering bodily injury and property damage liability, products & completed operations, with minimum limits $1,000,000 each occurrence for bodily injury and property damage, $2,000,000 general aggregate. • Business Auto Liability insurance, covering any vehicle used by vendor in performance of work for Superion or around Superion’s premises. Limits no less than $1,000,000 each accident. • Cyber Liability Insurance, with limits not less than $2,000,000 per occurrence or claim, $2,000,000 aggregate. Coverage shall be sufficiently broad to respond to the duties and obligations as is undertaken by Vendor in this agreement and shall include claims involving infringement of intellectual property, infringement of copyright, trademark, trade dress, invasion of privacy violations, information theft, damage to or destruction of electronic information, release of private information, alteration of electronic information, extortion and network security. The policy shall provide coverage for breach response costs as well as regulatory fines and penalties as well as credit monitoring expenses with limits sufficient to respond to these obligations. Professional Services EXHIBIT 5: STATEMENT OF WORK STATEMENT OF WORK City of Winter Haven, FL COMMUNITY DEVELOPMENT 1. 11 Version 1 Statement of Work TABLE OF CONTENTS

Other Business Expenses. Parking at the airport is reimbursable. Tolls to and from the airport and while traveling at the Customer site are reimbursable. Tipping on cab fare exceeding 15% is not reimbursable. Xxxxxx tips are reimbursable, not exceeding $1.00 per bag. Laundry is reimbursable when travel includes a weekend day or Company Holiday and the hotel stay is four nights or more. Laundry charges must be incurred during the trip and the limit is one shirt and one pair of pants/skirt per day. With the exception of tips, receipts shall be provided to Customer upon request for all of the aforementioned items. MEALS – Standard per Diem. Subject to change due to cost of living. EXHIBIT 4 Minimum Insurance Requirements • Workers’ Compensation, statutory limits, and Employer’s Liability with limits no less than $1,000,000. • Commercial General Liability insurance, covering bodily injury and property damage liability, products & completed operations, with minimum limits $1,000,000 each occurrence for bodily injury and property damage, $2,000,000 general aggregate. • Business Auto Liability insurance, covering any vehicle used by vendor in performance of work for Superion CentralSquare or around SuperionCentralSquare’s premises. Limits no less than $1,000,000 each accident. • Cyber Liability Insurance, with limits not less than $2,000,000 per occurrence or claim, $2,000,000 aggregate. Coverage shall be sufficiently broad to respond to the duties and obligations as is undertaken by Vendor in this agreement and shall include claims involving infringement of intellectual property, infringement of copyright, trademark, trade dress, invasion of privacy violations, information theft, damage to or destruction of electronic information, release of private information, alteration of electronic information, extortion and network security. The policy shall provide coverage for breach response costs as well as regulatory fines and penalties as well as credit monitoring expenses with limits sufficient to respond to these obligations. Professional Services EXHIBIT 5: STATEMENT OF WORK STATEMENT OF WORK City of Winter Haven, FL COMMUNITY DEVELOPMENT 1. 11 Version 1 5 Implementation Statement of Work TABLE OF CONTENTSProject: Mountlake Terrace, WA – Community Development (Q-66379) CentralSquare is implementing a configurable, commercially available, off-the-shelf solution. The parties mutually agree and acknowledge this Statement of Work (SOW) is to be a planning document, not the detailed requirements or design of the solution. • Project Start Date Parties agree the Project Kickoff Meeting will be scheduled within thirty (30) days from the Effective Date of the Agreement.

Other Business Expenses. Parking at the airport is reimbursable. Tolls to and from the airport and while traveling at the Customer site are reimbursable. Tipping on cab fare exceeding 15% is not reimbursable. Xxxxxx tips are reimbursable, not exceeding $1.00 per bag. Laundry is reimbursable when travel includes a weekend day or Company Holiday and the hotel stay is four nights or more. Laundry charges must be incurred during the trip and the limit is one shirt and one pair of pants/skirt per day. With the exception of tips, receipts shall be provided to Customer upon request for all of the aforementioned items. MEALS – Standard per Diem. Subject to change due to cost of living. EXHIBIT 4 Minimum Insurance Requirements • Workers’ Compensation, statutory limits, and Employer’s Liability with limits no less than $1,000,000. • Commercial General Liability insurance, covering bodily injury and property damage liability, products & completed operations, with minimum limits $1,000,000 each occurrence for bodily injury and property damage, $2,000,000 general aggregate. • Business Auto Liability insurance, covering any vehicle used by vendor in performance of work for Superion CentralSquare or around SuperionCentralSquare ’s premises. Limits no less than $1,000,000 each accident. • Cyber Liability Insurance, with limits not less than $2,000,000 per occurrence or claim, $2,000,000 aggregate. Coverage shall be sufficiently broad to respond to the duties and obligations as is undertaken by Vendor in this agreement and shall include claims involving infringement of intellectual property, infringement of copyright, trademark, trade dress, invasion of privacy violations, information theft, damage to or destruction of electronic information, release of private information, alteration of electronic information, extortion and network security. The policy shall provide coverage for breach response costs as well as regulatory fines and penalties as well as credit monitoring expenses with limits sufficient to respond to these obligations. Professional Services EXHIBIT 5: STATEMENT OF WORK STATEMENT OF WORK City 5 Scope of Winter Haven, FL COMMUNITY DEVELOPMENT 1. 11 Version 1 Work Implementation Statement of Work TABLE OF CONTENTSProject: Bal Harbour, FL – Community Development (Q-56667) CentralSquare is implementing a configurable, commercially available, off-the-shelf solution. The parties mutually agree and acknowledge this Statement of Work (SOW) is to be a planning document, not the detailed requirements or design of the solution. • Project Start Date Parties agree the Project Kickoff Meeting will be scheduled within thirty (30) days from the Effective Date of the Agreement.

Other Business Expenses. Parking at the airport is reimbursable. Tolls to and from the airport and while traveling at the Customer site are reimbursable. Tipping on cab fare exceeding 15% is not reimbursable. Xxxxxx tips are reimbursable, not exceeding $1.00 per bag. Laundry is reimbursable when travel includes a weekend day or Company Holiday and the hotel stay is four nights or more. Laundry charges must be incurred during the trip and the limit is one shirt and one pair of pants/skirt per day. With the exception of tips, receipts shall be provided to Customer upon request for all of the aforementioned items. 1 MEALS – Standard per Diem. Subject to change due to cost of living. EXHIBIT 4 Minimum Insurance Requirements •  Workers’ Compensation, statutory limits, and Employer’s Liability with limits no less than $1,000,000. •  Commercial General Liability insurance, covering bodily injury and property damage liability, products & completed operations, with minimum limits $1,000,000 each occurrence for bodily injury and property damage, $2,000,000 general aggregate. •  Business Auto Liability insurance, covering any vehicle used by vendor in performance of work for Superion or around Superion’s premises. Limits no less than $1,000,000 each accident. •  Cyber Liability Insurance, with limits not less than $2,000,000 per occurrence or claim, $2,000,000 aggregate. Coverage shall be sufficiently broad to respond to the duties and obligations as is undertaken by Vendor in this agreement and shall include claims involving infringement of intellectual property, infringement of copyright, trademark, trade dress, invasion of privacy violations, information theft, damage to or destruction of electronic information, release of private information, alteration of electronic information, extortion and network security. The policy shall provide coverage for breach response costs as well as regulatory fines and penalties as well as credit monitoring expenses with limits sufficient to respond to these obligations. Professional Services EXHIBIT 5: STATEMENT OF WORK STATEMENT OF WORK City of Winter Haven, FL COMMUNITY DEVELOPMENT 1. 11 Version 1 Statement of Work TABLE OF CONTENTS

Other Business Expenses. Parking at the airport is reimbursable. Tolls to and from the airport and while traveling at the Customer site are reimbursable. Tipping on cab fare exceeding 15% is not reimbursable. Xxxxxx tips are reimbursable, not exceeding $1.00 per bag. Laundry is reimbursable when travel includes a weekend day or Company Holiday and the hotel stay is four nights or more. Laundry charges must be incurred during the trip and the limit is one shirt and one pair of pants/skirt per day. With the exception of tips, receipts shall be provided to Customer upon request for all of the aforementioned items. MEALS – Standard per Diem. Subject to change due to cost of living. ITEM 9.3. ATTACHMENT 2 EXHIBIT 4 Minimum Insurance Requirements Coverages • Workers’ Compensation, statutory limits, and Employer’s Liability with limits no less than $1,000,000. • Commercial General Liability insurance, covering bodily injury and property damage liability, products & completed operations, with minimum limits $1,000,000 each occurrence for bodily injury and property damage, $2,000,000 general aggregate. • Business Auto Liability insurance, covering any vehicle used by vendor in performance of work for Superion CentralSquare or around SuperionCentralSquare ’s premises. Limits no less than $1,000,000 each accident. • Cyber Liability Insurance, with limits not less than $2,000,000 per occurrence or claim, $2,000,000 aggregate. Coverage shall be sufficiently broad to respond to the duties and obligations as is undertaken by Vendor in this agreement and shall include claims involving infringement of intellectual property, infringement of copyright, trademark, trade dress, invasion of privacy violations, information theft, damage to or destruction of electronic information, release of private information, alteration of electronic information, extortion and network security. The policy shall provide coverage for breach response costs as well as regulatory fines and penalties as well as credit monitoring expenses with limits sufficient to respond to these obligations. Professional Services EXHIBIT 5: STATEMENT OF WORK STATEMENT OF WORK City of Winter Haven, FL COMMUNITY DEVELOPMENT 1. 11 Version 1 Statement of Work TABLE OF CONTENTS.

Other Business Expenses. Parking at the airport is reimbursable. Tolls to and from the airport and while traveling at the Customer site are reimbursable. Tipping on cab fare exceeding 15% is not reimbursable. Xxxxxx tips are reimbursable, not exceeding $1.00 per bag. Laundry is reimbursable when travel includes a weekend day or Company Holiday and the hotel stay is four nights or more. Laundry charges must be incurred during the trip and the limit is one shirt and one pair of pants/skirt per day. With the exception of tips, receipts shall be provided to Customer upon request for all of the aforementioned items. MEALS – Standard per Diem. Subject to change due to cost of living. EXHIBIT 4 5 Minimum Insurance Requirements • Workers’ Compensation, statutory limits, and Employer’s Liability with limits no less than $1,000,000. • Commercial General Liability insurance, covering bodily injury and property damage liability, products & completed operations, with minimum limits $1,000,000 each occurrence for bodily injury and property damage, $2,000,000 general aggregate. • Business Auto Liability insurance, covering any vehicle used by vendor in performance of work for Superion CentralSquare or around SuperionCentralSquare ’s premises. Limits no less than $1,000,000 each accident. • Cyber Liability Insurance, with limits not less than $2,000,000 per occurrence or claim, $2,000,000 aggregate. Coverage shall be sufficiently broad to respond to the duties and obligations as is undertaken by Vendor in this agreement and shall include claims involving infringement of intellectual property, infringement of copyright, trademark, trade dress, invasion of privacy violations, information theft, damage to or destruction of electronic information, release of private information, alteration of electronic information, extortion and network security. The policy shall provide coverage for breach response costs as well as regulatory fines and penalties as well as credit monitoring expenses with limits sufficient to respond to these obligations. Professional Services EXHIBIT 5: • Errors and Omissions insurance with limits no less than $1,000,000. Scope of Work STATEMENT OF WORK STATEMENT OF WORK City of Winter HavenSt. Xxxx Beach, FL COMMUNITY DEVELOPMENT 1. 11 Version 1 PUBLIC ADMINISTRATION SUITE FINANCE ENTERPRISE Statement of Work TABLE OF CONTENTSCONTENTS 1.0 IMPLEMENTATION STATEMENT OF WORK 2 2.0 SCOPE OVERVIEW 2 2.1 SERVICES SCOPE 2 3.0 INTERFACES AND INTEGRATIONS 4 4.0 APPLICATION SOFTWARE INSTALLATION 6 5.0 PROJECT GOVERNANCE 7 6.0 QUALITY ASSURANCE 10 7.0 DELIVERABLE AND MILESTONE APPROVAL & ACCEPTANCE 10 8.0 DISPUTE RESOLUTION PROCEDURES 11 9.0 CHANGE REQUESTS AND CHANGES TO THIS SCOPE OF WORK 11 10.0 ACTS OR OMISSIONS OF CUSTOMER 12

Other Business Expenses. Parking at the airport is reimbursable. Tolls to and from the airport and while traveling at the Customer site are reimbursable. Tipping on cab fare exceeding 15% is not reimbursable. Xxxxxx tips are reimbursable, not exceeding $1.00 per bag. Laundry is reimbursable when travel includes a weekend day or Company Holiday and the hotel stay is four nights or more. Laundry charges must be incurred during the trip and the limit is one shirt and one pair of pants/skirt per day. With the exception of tips, receipts shall be provided to Customer upon request for all of the aforementioned items. 1 MEALS – Standard per Diem. Subject to change due to cost of living. EXHIBIT 4 Minimum Insurance Requirements •  Workers’ Compensation, statutory limits, and Employer’s Liability with limits no less than $1,000,000. •  Commercial General Liability insurance, covering bodily injury and property damage liability, products & completed operations, with minimum limits $1,000,000 each occurrence for bodily injury and property damage, $2,000,000 general aggregate. •  Business Auto Liability insurance, covering any vehicle used by vendor in performance of work for Superion or around Superion’s premises. Limits no less than $1,000,000 each accident. •  Cyber Liability Insurance, with limits not less than $2,000,000 per occurrence or claim, $2,000,000 aggregate. Coverage shall be sufficiently broad to respond to the duties and obligations as is undertaken by Vendor in this agreement and shall include claims involving infringement of intellectual property, infringement of copyright, trademark, trade dress, invasion of privacy violations, information theft, damage to or destruction of electronic information, release of private information, alteration of electronic information, extortion and network security. The policy shall provide coverage for breach response costs as well as regulatory fines and penalties as well as credit monitoring expenses with limits sufficient to respond to these obligations. Professional Services EXHIBIT 5: 5 Scope of Work STATEMENT OF WORK STATEMENT OF WORK City of Winter HavenConfidential and Proprietary Brecksville, FL COMMUNITY DEVELOPMENT 1. 11 Ohio PUBLIC ADMINISTRATION SUITE PROFESSIONAL SOFTWARE MIGRATION Version 1 Confidential and Proprietary Statement of Work TABLE OF CONTENTSCONTENTS 1.0 EXECUTIVE SUMMARY 1 Introduction 1 Project Assumptions 1

Other Business Expenses. Parking at the airport is reimbursable. Tolls to and from the airport and while traveling at the Customer site are reimbursable. Tipping on cab fare exceeding 15% is not reimbursable. Xxxxxx tips are reimbursable, not exceeding $1.00 per bag. Laundry is reimbursable when travel includes a weekend day or Company Holiday and the hotel stay is four nights or more. Laundry charges must be incurred during the trip and the limit is one shirt and one pair of pants/skirt per day. With the exception of tips, receipts shall be provided to Customer upon request for all of the aforementioned items. MEALS – Standard per Diem. Subject to change due to cost of living. EXHIBIT 4 Minimum Insurance Requirements For CentralSquare • Workers’ Compensation, statutory limits, and Employer’s Liability with limits no less than $1,000,000. • Commercial General Liability insurance, covering bodily injury and property damage liability, products & completed operations, with minimum limits $1,000,000 each occurrence for bodily injury and property damage, $2,000,000 general aggregate. • Business Auto Liability insurance, covering any vehicle used by vendor CentralSquare in performance of work for Superion CentralSquare or around SuperionCentralSquare’s premises. Limits no less than $1,000,000 each accident. • Cyber Liability Insurance, with limits not less than $2,000,000 per occurrence or claim, $2,000,000 aggregate. Coverage shall be sufficiently broad to respond to the duties and obligations as is undertaken by Vendor CentralSquare in this agreement Agreement and shall include claims involving infringement of intellectual property, infringement of copyright, trademark, trade dress, invasion of privacy violations, information theft, damage to or destruction of electronic information, release of private information, alteration of electronic information, extortion and network security. The policy shall provide coverage for breach response costs as well as regulatory fines and penalties as well as credit monitoring expenses with limits sufficient to respond to these obligations. Professional Services EXHIBIT 5: STATEMENT OF WORK STATEMENT OF WORK • All insurance, other than Workers’ Compensation, required hereunder shall specifically include the “City of Winter HavenLake Worth Beach” as an “Additional Insured” under the terms of the policy, FL COMMUNITY DEVELOPMENT 1but only with respect to the work performed by CentralSquare under this Agreement. 11 Version 1 EXHIBIT 5 Implementation Statement of Work TABLE OF CONTENTSProject: Lake Worth, FL NaviLine Cloud Modernization CentralSquare is implementing a configurable, commercially available, off-the-shelf solution. The parties mutually agree and acknowledge this Statement of Work (SOW) is to be a planning document, not the detailed requirements or design of the solution. Project Start Date Parties agree the Project Kickoff Meeting will be scheduled within thirty (30) days from the Effective Date of the Agreement. Scope of Project The project includes NaviLine Cloud Modernization, as detailed in Appendix A. Out of Scope Any request to add any tasks not listed in Appendix A will incur additional costs. All services will be provided remotely. Services Scope The following outlines the proposed methodology for the project management, consulting, configuration, testing, training, and other services work necessary for the implementation of the contracted products, with all components delineated in the Agreement. Details related to the activities for each application included in this project can be found in Appendix A. Project Teams Project teams from all parties will include functional experts, technical resources, and decision makers. Resource management is critical to success, for all parties. CentralSquare and the Customer agree to make all necessary arrangements to ensure resources are available at each stage to ensure timelines are met. Change Requests and Changes to this Scope of Work The Customer and CentralSquare may request a change to this scope of work by following the process outlined in the Agreement. Either party may request changes in scope. Such a request is honored by the parties only if it becomes a formal Change Order. Customer will work with CentralSquare to document all requested changes in a change request form (“Change Order Form”). The change order will provide sufficient detail including the following. • Detailed description of resources (both Customer and CentralSquare) required to perform the change. • Specifications if applicable • Implementation plans • Schedule for completion • Verification and approval criteria • Impact on current milestones and payment schedule • Additional milestones (if applicable) • Impact on project goals and objectives • Price Either CentralSquare or Customer management may propose a change by submittal of a Change Request to the other party. The other party has seven (7) business days (or as mutually agreed upon) to determine whether it agrees to the Change Request. If both parties agree to the Change Request, the change will become a Change Order documented and signed by both parties. If agreement to pursue a Change Order does not occur in seven (7) business days of the initiation of the Change Request (or as mutually agreed upon), it is assumed that the Change Request has been rejected and any remaining issues will be identified on the Issues Log and/or follow the above-mentioned dispute resolution process. Appendix A: Lake Worth, FL NaviLine Cloud Modernization Overview: To begin, we jointly perform a comprehensive analysis of your current state processes related to core system functionality. In this stage we also begin the process of data conversion by analyzing your legacy data. Significant tasks include: Major Task Description Kick Off Installation of New Cloud Hosted Environment Go Live Preparedness Transition to New Hosted Environment Remote meetings with customer project manager and IT staff, to review current environment and integrations. Complete the Technical Requirements Checklist in preparation for migration to hosted environment. CentralSquare Technical Resource installs Customer licensed CentralSquare software in new hosted environment. This will include NaviLine core modules, C2G3, and Cognos Analytics. CentralSquare will stand up the new cloud environment and will conduct a test to verify that CentralSquare applications have been installed and operating properly. The Customer will participate in planning activities (conference calls, email) and test the new environment. Transition will occur when has been installed and fully tested. GO LIVE: CentralSquare offers a variety of Go-Live services to augment the Customer’s staff during the transition from the legacy product to the CentralSquare solution. Included in this project, the Project Managers will work together to create a Go-Live Plan to include a schedule of events, resource allocation, communications plan, and issue log. Additionally, CentralSquare will support the Go-Live with the following services: