OTHER CUSTOMER OBLIGATIONS. In addition to its other obligations hereunder, Customer will on a timely basis: 1. Communicate on a timely basis any significant changes in general business operations or priorities, within 90 days from such a change, which relate to MPOWER support of Customer. Customer recognizes that changes in such priorities may result in additional fees hereunder for additional staff, as incremental support, or reordering of other priorities to provide MPOWER services within the current fee structure. 2. Cooperate with MPOWER by, among other things, making available, as reasonably requested by MPOWER, management decisions, information, approvals, and acceptances in order that MPOWER may properly accomplish its obligations and responsibilities hereunder. 3. Carefully inspect and review all MPOWER generated reports and other output and notify MPOWER of any incorrect reports or output. 4. Personalize, maintain, reproduce and' distribute (solely for Customer's internal use) procedure manuals and documentation used by Customer personnel in connection with the M. POWER services hereunder. 5. Train applicable Customer personnel to properly prepare input for and to effectively utilize output from the systems operated by MPOWER hereunder. 6. Pay all costs of acquisition, installation, use and maintenance of equipment at Customer's site, as required for the performance of MPOWER services. 7. Such other responsibilities as set forth herein. Customer agrees that to the extent its failure to meet its obligations set forth in this Section VIII affects the ability of M_POWER to perform MPOWER's obligations under this Agreement, M_POWER shall be relieved of such obligations and Customer shall not exert against MPOWER any claims or liabilities arising out of such failure by Customer.
Appears in 2 contracts
Samples: Master Agreement (Xcarenet Inc), Master Agreement (Xcarenet Inc)
OTHER CUSTOMER OBLIGATIONS. In addition to its other obligations hereunder, Customer will on a timely basis:
1. Communicate Establish appropriate priorities for Customer, on a timely regular basis any significant changes in general business operations or prioritiesand no less frequently than every ninety (90) days, within 90 days from such a change, which that relate to MPOWER support of CustomerMPOWER(R) and communicate the same to MPOWER. Customer recognizes that changes in such priorities may result in additional fees hereunder for additional staff, as incremental support, or reordering of other priorities to provide MPOWER services within the current fee structure.
2. Cooperate with MPOWER by, among other things, making available, as reasonably requested by MPOWER, management decisions, information, approvals, and acceptances in order that MPOWER may properly accomplish its obligations and responsibilities hereunder.
3. Carefully inspect and review all MPOWER generated reports and other output and notify MPOWER of any incorrect reports or output.
4. Personalize, maintain, reproduce and' and distribute (solely for Customer's internal use) procedure manuals and documentation used by Customer personnel in connection with the M. POWER MPOWER services hereunder.
5. Train applicable Customer personnel to properly prepare input for and to effectively utilize output from the systems operated by MPOWER hereunder.
6. Pay all costs of acquisition, installation, use and maintenance of equipment at Customer's site, as required for the performance of MPOWER services.
7. Such other responsibilities as set forth herein. Customer agrees that to the extent its failure to meet its obligations set forth in this Section VIII C affects the ability of M_POWER MPOWER to perform MPOWER's obligations under this Agreement, M_POWER MPOWER shall be relieved of such obligations and Customer shall not exert against MPOWER any claims or liabilities arising out of such failure by Customer.such
Appears in 2 contracts
Samples: Master Agreement (Xcarenet Inc), Master Agreement (Xcarenet Inc)
OTHER CUSTOMER OBLIGATIONS. In addition to its other obligations hereunder, Customer will on a timely basis:
1. Communicate (a) Establish appropriate priorities for Customer, on a timely regular basis any significant changes in general business operations or prioritiesand no less frequently than every three months, within 90 days from such a change, which that relate to MPOWER support of CustomerServices and communicate the same to MPOWER. Customer recognizes that changes in such priorities may result in additional fees hereunder for additional staff, as incremental supportIncremental Support, or reordering of other priorities to provide MPOWER services Services within the current fee Fee structure.;
2. (b) Cooperate with MPOWER by, among other things, making available, as reasonably requested by MPOWER, management decisions, information, approvals, and acceptances in order that MPOWER may properly accomplish its obligations and responsibilities hereunder.;
3. (c) Carefully inspect and review all MPOWER generated reports and other output and notify MPOWER of any incorrect reports or output.;
4. (d) Personalize, maintain, reproduce and' and distribute (solely for Customer's internal use) procedure manuals and documentation used by Customer personnel in connection with the M. POWER services hereunder.MPOWER Services and Software;
5. (e) Train applicable Customer personnel to properly prepare input for and to effectively utilize output from in the systems operated by proper use of MPOWER hereunder.Software;
6. (f) Pay all costs of acquisition, installation, use and maintenance of equipment at Customer's site, as required for the performance of MPOWER services.Software and Services;
7. (g) Properly maintain the Customer equipment at all Customer sites;
(h) Properly maintain the operating environment, operating system, network and database software as agreed to between the parties;
(i) Such other responsibilities as set forth herein. Customer agrees that to the extent its failure to meet its obligations set forth in this Section VIII affects the ability of M_POWER MPOWER to perform MPOWER's obligations under this Agreement, M_POWER MPOWER shall be relieved of such obligations and Customer shall not exert against MPOWER any claims or liabilities arising out of such failure by Customerobligations.
Appears in 2 contracts
Samples: Master License and Services Agreement (Xcarenet Inc), Master License and Services Agreement (Xcarenet Inc)