OUR COMPLAINTS PROCEDURE. If you’re unhappy with our service, any bills or statements issued by us and want to make a complaint, you can contact us at xxxxxxxxxx.xx.xx/xxx-xx-xxxxx or by using the contact details at clause 15.1 below. All disputes and complaints are dealt with in accordance with our published complaints procedure which is available on request and can also be found at xxxxxxxxxx.xx.xx/xxxxxxxx-xxxx/xxxx-xxxxxx/xxxxxxxxxx.
Appears in 11 contracts
Samples: General Terms and Conditions for Domestic Customers, General Terms and Conditions for Domestic Customers, General Terms and Conditions for Domestic Customers
OUR COMPLAINTS PROCEDURE. If you’re unhappy with our service, any bills or statements issued by us and want to make a complaint, you can contact us at xxxxxxxxxx.xx.xx/xxx-xx-xxxxx or by using the contact details at clause 15.1 16.1 below. All disputes and complaints are dealt with in accordance with our published complaints procedure which is available on request and can also be found at xxxxxxxxxx.xx.xx/xxxxxxxx-xxxx/xxxx-xxxxxx/xxxxxxxxxx.
Appears in 1 contract
Samples: General Terms and Conditions for Domestic Customers
OUR COMPLAINTS PROCEDURE. If you’re unhappy with our service, the service we have provided or any bills or statements we have issued by us and want to make a complaint, you can contact us at xxxxxxxxxx.xx.xx/xxx-xx-xxxxx or by using the contact details at clause 15.1 15 below. All disputes and complaints are dealt with in accordance with our published complaints procedure which is available on request and can also be found at xxxxxxxxxx.xx.xx/xxxxxxxx-xxxx/xxxx-xxxxxx/xxxxxxxxxx.
Appears in 1 contract
Samples: Power Purchase Agreement