Out of Warranty Service. If the warranty period for your Product has expired, if the unit was damaged by misuse or incorrect installation, if other conditions of the warranty have not been met, or if no dated proof of purchase is available, your unit may be serviced or replaced for a flat fee, as determined by Xantrex LLC in its sole discretion. Please contact your local Xantrex LLC office to determine if out of warranty service is available for your Product. To return your product for out of warranty service, contact Xantrex LLC Customer Service for a Return Material Authorization (RMA) number and follow the other steps outlined in "Return Procedure". Payment options such as credit card or money order will be explained by the Customer Service Representative. In cases where the minimum flat fee does not apply, as with incomplete units or units with excessive damage, an additional fee will be charged. If applicable, you will be contacted by Customer Service once your unit has been received.
Appears in 25 contracts
Samples: xantrex.com, xantrex.com, xantrex.com
Out of Warranty Service. If the warranty period for your Product has expired, if the unit was damaged by misuse or incorrect installation, if other conditions of the warranty have not been met, or if no dated proof of purchase is available, your unit may be serviced or replaced for a flat fee, as determined by Xantrex LLC Xxxxxxxxx Electric in its sole discretion. Please contact your local Xantrex LLC Xxxxxxxxx Electric office to determine if out of warranty service is available for your Product. To return your product for out of warranty service, contact Xantrex LLC Xxxxxxxxx Electric Customer Service for a Return Material Authorization (RMA) number and follow the other steps outlined in "Return Procedure". Payment options such as credit card or money order will be explained by the Customer Service Representative. In cases where the minimum flat fee does not apply, as with incomplete units or units with excessive damage, an additional fee will be charged. If applicable, you will be contacted by Customer Service once your unit has been received.
Appears in 19 contracts
Samples: www.solar-electric.com, www.batterystuff.com, www.batterystuff.com