Outsourcing; Subcontracting. As specified in Schedule 15.4(1), Bank agrees that in the performance of all customer-facing functions, including customer service functions for Cardholders and Retailer Stores, Bank will utilize its or its affiliates’ facilities and employees located in the United States or the Philippines; provided, however that Skip Tracing, bi-lingual servicing and overnight/after-hours servicing functions shall be provided from locations outside the United States. In the event [***] for the Majority of Comparable Programs [***].
Appears in 2 contracts
Samples: Co Brand and Private Label Credit Card Consumer Program Agreement (Stein Mart Inc), Co Brand and Private Label Credit Card Consumer Program Agreement (Stein Mart Inc)
Outsourcing; Subcontracting. As specified in Schedule 15.4(1), Bank agrees that in the performance of all customer-facing functions, including customer service functions for Cardholders and Retailer Stores, Bank will utilize its or its affiliates’ facilities and employees located in the United States or the Philippines; provided, however that Skip Tracing, bi-lingual servicing and overnight/after-hours servicing functions shall be provided from locations outside the United States. In the event [***] for the Majority of Comparable Programs [***].
Appears in 1 contract
Samples: Co Brand and Private Label Credit Card Consumer Program Agreement (Stein Mart Inc)
Outsourcing; Subcontracting. As specified in Schedule 15.4(1), Bank agrees that in the performance of all customer-facing functions, including customer service functions for Cardholders and Retailer Stores, Bank will utilize its or its affiliates’ facilities and employees located in the United States or the Philippines; provided, however that Skip Tracing, bi-lingual servicing and overnight/after-hours servicing functions shall be provided from locations outside the United States. In the event [***] for the Majority of Comparable Programs [***].
Appears in 1 contract
Samples: Co Brand and Private Label Credit Card Consumer Program Agreement (Stein Mart Inc)