Common use of Oversight and Quality Assurance Clause in Contracts

Oversight and Quality Assurance. The City shall require the Chief NAC to develop and implement a quality assurance and oversight program relating to the City’s, Subrecipients’, and Owners’ performance of functions under this Agreement, pursuant to Paragraph 19 of this Agreement, which shall include performing, at a minimum, the following functions and activities to ensure compliance with this Agreement: i. Developing a quality assurance program that ensures the quality and consistency of work performed by the City pursuant to this Agreement, advising the City of any performance issues identified through the quality assurance program, and addressing such performance issues (e.g., additional training, extra oversight, limiting functions performed); ii. Assisting the City in developing protocols, assessment tools, checklists, and standards for ensuring accessibility of the Housing Developments and the City’s housing programs; iii. Assisting the City to develop internal capacity to monitor and ensure compliance by the City, Subrecipients, and Owners with applicable accessibility requirements, including the Accessibility Standards, by providing training and oversight to designated City staff, including staff in HCID, the City Department on Disability, and the City Department of Building and Safety, regarding the interpretation and application of the applicable standards, conducting and documenting on-site accessibility surveys, review of survey reports, development of plans to remedy accessibility violations identified during an accessibility survey, and documentation of results;