P2P Payment Reversals and Claims; Errors. In the event a sender later disputes a P2P Transfer to you or makes a claim though his/her financial institution for a refund or reimbursement with respect to an erroneous or disputed P2P Transfer to you, the sender’s financial intuition—not SoFi Bank—will determine whether the dispute is valid and to whom any payment or reimbursement is due. If a P2P Transfer sent to you by a third‐party is later invalidated or reversed, you agree that SoFi Bank may, upon written notice to you describing why the reversal is occurring, deduct from your Account the amount of such payment received, plus any fees, penalties or other amounts due in connection with such payment. If there are insufficient funds in your Account to cover the full amount due, you agree to pay any shortfall to SoFi Bank promptly upon request. SoFi Bank will in turn reimburse the amount to the sender’s financial institution as required or appropriate. If you believe there has been an error with respect to a P2P Transfer, see Section XV, “Account Inquiries and Disputes; Error Resolution.” for a description of your rights and the process for resolving any suspected errors.
