- PASSENGERS’ RIGHTS. A. In the event the Company cancels service, the Company will: i. Make every endeavor to contact all passengers via email or cell number (must be provide when booking) ii. Inform passengers of the situation iii. Inform passenger of the updated departure time iv. Offer a full credit to those who wish to change day or time v. Offer a full refund if requested
Appears in 2 contracts
Samples: Passenger Transportation Agreement, Passenger Transportation Agreement
- PASSENGERS’ RIGHTS. A. a. In the event the Company cancels of a cancellation or delay of service, the Company will:
i. Make every endeavor to contact all passengers via email or cell number (must Must be provide when booking)) or by phone number provided at time of booking
ii. Inform passengers of the situation
iii. Inform passenger of the updated departure time
iv. Offer a full credit to those who wish to change day or time
v. Offer a full refund if requested
Appears in 1 contract
Samples: Passenger Transportation Agreement
- PASSENGERS’ RIGHTS. A. a. In the event the Company cancels service, the Company will:
i. Make every endeavor to contact all passengers via email or cell number (must be provide when booking)
ii. Inform passengers of the situation
iii. Inform passenger of the updated departure time
iv. Offer a full credit to those who wish to change day or time
v. Offer a full refund if requested
Appears in 1 contract
Samples: Passenger Transportation Agreement