Payment history and errors Sample Clauses

Payment history and errors. We will provide your payment history upon reasonable written request (email being sufficient). It is your responsibility to review your payment history and notify us of any errors or unauthorized charges. You must contact us within 120 days after any erroneous or unauthorized charge first appears on your invoice. We will then promptly investigate the charge. If you do not tell us within that time, you release us from all liability and claims of loss resulting from the erroneous or unauthorized charge and we won't be required to correct the error or provide a refund. If the SaaS Provider identifies a billing error, we will correct it within 90 days.
Sample 1
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Payment history and errors. We will provide you with your online payment history in the Payment and Billing section of the Algotive Account Management Portal. It is your responsibility to review your payment history and notify us in case of errors or unauthorized charges. You must contact us within one hundred and twenty (120) days from when the error or unauthorized charge first appears on your invoice. Then, we will investigate the collection in a timely manner. If you do not instruct us in that period, you release us from all liability and claim for losses resulting from the error and we will have no obligation to correct the error or provide a refund. If Algotive identifies a billing error, we will correct it within ninety (90) days.
Sample 1

Related to Payment history and errors

  • BILLING ERRORS In case of errors or questions about electronic fund transfers from your savings and checking accounts or if you need more information about a transfer on the statement or receipt, telephone us at the following number or send us a written notice to the following address as soon as you can. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem appears. Call us at: (000) 000-0000 or write to: Cincinnati Ohio Police Federal Credit Union 000 Xxxx Xxxxxx Xxxxxx Xxxxxxxxxx, XX 00000 Fax: (000) 000-0000 - Tell us your name and account number. - Describe the electronic transfer you are unsure about and explain, as clearly as you can why you believe the Credit Union has made an error or why you need more information. - Tell us the dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing within ten (10) business days. We will determine whether an error has occurred within ten (10)* business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45** days to investigate your complaint or question. If we decide to do this, we will credit your account within ten (10)* business days for the amount you think is in error so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within ten (10) business days, we may not credit your account. We will tell you the results within three (3) business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation. * If you give notice of an error within 30 days after you make the first deposit to your account, we will have 20 business days instead of ten (10) business days to investigate the error. ** If you give notice of an error within 30 days after you make the first deposit to your account, notice of an error involving a point-of- sale (POS) transaction, or notice of an error involving a transaction initiated outside the U.S., its possessions and territories, we will have 90 days instead of 45 days to investigate the error.

  • Errors State Street shall assume no responsibility for failure to detect any erroneous payment order provided that State Street complies with the payment order instructions as received and State Street complies with the Security Procedure. The Security Procedure is established for the purpose of authenticating payment orders only and not for the detection of errors in payment orders.

  • Correction of Payroll Errors In the event it is determined there has been an error in an employee’s paycheck, an underpayment shall be corrected within two pay periods; and, upon written notice, an overpayment shall be corrected as follows:

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