Payment History and Errors Sample Clauses
Payment History and Errors. We will provide you with your online payment history in the Payment and Billing section of the Algotive Account Management Portal. It is your responsibility to review your payment history and notify us in case of errors or unauthorized charges. You must contact us within one hundred and twenty (120) days from when the error or unauthorized charge first appears on your invoice. Then, we will investigate the collection in a timely manner. If you do not instruct us in that period, you release us from all liability and claim for losses resulting from the error and we will have no obligation to correct the error or provide a refund. If Algotive identifies a billing error, we will correct it within ninety (90) days.
Payment History and Errors. We will provide your payment history upon reasonable written request (email being sufficient). It is your responsibility to review your payment history and notify us of any errors or unauthorized charges. You must contact us within 120 days after any erroneous or unauthorized charge first appears on your invoice. We will then promptly investigate the charge. If you do not tell us within that time, you release us from all liability and claims of loss resulting from the erroneous or unauthorized charge and we won't be required to correct the error or provide a refund. If the SaaS Provider identifies a billing error, we will correct it within 90 days.