Common use of Payments and Charges Clause in Contracts

Payments and Charges. refunds 12.1 If you’d like a refund, our refund policy (xxxxx://xxx.xxxxxxxxx.xxx/refund-policy) will apply. This includes you having to submit your meter readings first if you don’t have a smart meter. 12.2 You’ll usually get your refund within seven working days of your request being accepted, unless we’ve arranged something else with you. We’ll pay it into the bank account you use for your Direct Debit unless you ask us to pay it into another account. 12.3 If you’re switching away from us, you’ll receive a refund once we’ve received meter readings from your new supplier and sent you your last bill.

Payments and Charges. refunds 12.1 If you’d you would like a refund, our refund policy (xxxxx://xxx.xxxxxxxxx.xxx/refund-policy) will apply. This includes you having to submit your meter readings first if you don’t have a smart meter. 12.2 You’ll usually get your refund within seven working days of your request being accepted, unless we’ve arranged something else with you. We’ll pay it into the bank account you use for your Direct Debit direct debit unless you ask us to pay it into another account. 12.3 If you’re switching away from us, you’ll receive a refund once we’ve received meter readings from your new supplier and sent you your last final bill.