Performance Category 7 - Interconnection Trunk Provisioning. Performance Measurement Misses Standard Equals Standard Exceeds Standard -1 Point 0 Points + 1 Point -------------------------------------------------------------------------------- Provisioning - Missed Moderate to Parity(2) Moderate to Installation Appointments(1) High High (IT KSQM 11) probability probability less than better than Parity(2) Parity(2) -------------------------------------------------------------------------------- (1) Orders Received after 12:00 Noon Eastern Time will have the "clock" start at 8:00 a.m. on the next business day.
Appears in 3 contracts
Samples: Interconnection Agreement (Harvardnet Inc), Interconnection Agreement (Harvardnet Inc), Interconnection Agreement (Harvardnet Inc)
Performance Category 7 - Interconnection Trunk Provisioning. Performance Measurement Misses Standard Equals Standard Exceeds Standard -1 Point 0 Points + 1 Point -------------------------------------------------------------------------------- Provisioning - Missed Moderate to Parity(2) Moderate to Installation Appointments(1) High High (IT KSQM 11) probability probability less than better than Parity(2) Parity(2) --------------------------------------------------------------------------------
(1) Orders Received after 12:00 Noon Eastern Time will have the "clock" start at 8:00 a.m. on the next business day.
Appears in 2 contracts
Samples: Interconnection Agreement (Harvardnet Inc), Interconnection Agreement (Harvardnet Inc)
