Performance diagnostics Sample Clauses
The Performance Diagnostics clause establishes procedures for identifying, analyzing, and addressing issues related to a party's performance under the agreement. Typically, this clause outlines steps such as monitoring performance metrics, reporting deficiencies, and conducting root cause analyses when performance falls below agreed standards. By providing a structured approach to diagnosing and resolving performance problems, the clause helps ensure that issues are promptly detected and remedied, thereby maintaining service quality and minimizing disruptions.
Performance diagnostics. Database backup and restore
Performance diagnostics. Upon receiving an incident report of degraded server performance, SISW will review the Customer’s server configuration, compare it to best practice and experience gathered from working with the customer base in general and advise the Customer which correction measures can be taken. Customer will have to implement these measures by itself and SISW will not perform any configuration on behalf of the Customer, unless a separate paid service engagement for such service is concluded between SISW and Customer.