Gold Level. The Gold Service level provides the Customer with full coverage on all service parts and labor as well […***…] average on-site response time from Technical Support dispatch, hardware and software critical and non-critical updates, applications support, access to online training modules, and discounts on optional advanced training programs; provided that, Illumina’s technical support group is notified of the dispatch request prior to […***…]. The Gold Service Level also includes […***…].
Gold Level. Gold Level Support includes everything outlined in Section 2(a) (Silver Level) above, plus the following:
Gold Level. For a period of three (3) years following the execution of this Agreement, provided Licensee remains current on its payments at the Gold Level, Northwoods will not increase the support fees payable under this Agreement for Compass software. At the end of the initial three (3) year term, and every three (3) years thereafter, Northwoods will increase the support fee in an amount that is the greater of (A) the annual support fee for the immediately preceding renewal term increased by the percentage increase in the Consumer Price Index (CPI) (as published by the United States Department of Labor, Bureau of Labor Statistics) for the 12-month period preceding the renewal date, or (B) the annual support fee for the immediately preceding renewal term increased by three and one-half percent (3 ½%).
Gold Level. Stock can be purchased up to the level of the current annual stock budget for the Library at the Property subject to agreement with the Authority`s Library Stock Manager. The Stock will be visible on the Library catalogue and can be requested by anyone who is a member of any public library in Swindon and has not received a ban from using one.
Gold Level. Gold level Maintenance Services Customers will receive all of the benefits of Silver level plus the following additional benefits.
Gold Level. $1000 A beautiful wooden plaque commemorating your sponsorship of the team, plus your business or organiza- tion’s logo proudly displayed on our organization's website, xxx.xxxxxxxxx.xxx. This will be active for the 2024-2025 hockey season.
