PERFORMANCE MEASURE DEFINITIONS FOR REPORTING. 1. Number of contacts with individuals eligible for program services: Any contact, unduplicated per FY, with an individual eligible for services as described in the SOW. These are most often the initial face to face contacts in the community. When a CHW identifies a contact is an eligible individual count this a “1”. Each month report the total number. 2. Number of substance use services, including intervention and treatment, referrals, linkage and support provided to individuals eligible for program services: Any service the CHW’s provide for an eligible individual specific to addressing substance use. The CHW’s function is to ensure eligible individuals can access needed services. During a contact there may be multiple referrals, linkage or support activities that are counted. Basic information and resources such as providing telephone numbers, pamphlets, meeting schedules and similar is not included in this measure. Distribution of harm reduction kids or group education is not counted in this measure. For the purposes of this measure:
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Samples: Grant Agreement, Grant Agreement, Grant Agreement